Shannon Smith

Shannon has spent the last 10 years in IT for the public sector, with roles at the City of Seattle, City of Bellevue, and King County. Currently she manages the customer relationship team and the Equity and Social Justice team, along with key initiatives such as the technology support for the pandemic/vaccination response and future of work planning. Previous roles have included enterprise data governance, application development and support management, and project portfolio management. Before that, she was in a variety of corporate, nonprofit, and startup companies.

Bill Moore

William F. (Bill) Moore is the Defense Commissary Agency’s Director and Chief Executive Officer. His appointment was effective August 3, 2020. As DeCA’s Director and CEO, Mr.

Weekly Roundup: February 22-26, 2021

Michael J. Keegan

Lawmakers, contractors look to extend COVID reimbursements to industry. Lawmakers and defense industry groups are pushing to extend pandemic relief authorities that reimburse government contractors for paid leave if they are unable to work through the end of the fiscal year.

Algorithms: Black boxes or fishbowls?

A few months ago, we wrote a piece for Route Fifty about the use of algorithms in state and local governments. As we read through a number of articles about the issues surrounding the use of these devices, we discovered repeated instances in which the word “algorithm,” was preceded by the words, “black box.”

Improving Outcomes in Government through Data and Intelligent Automation

Michael Peckham, Acting CFO and Director of the Financial Management Portfolio for the Program Support Center, U.S. Department of Health and Human Services, Alka Patel, Head of Ethics Policy for the Department of Defense (DoD) Joint Artificial Intelligence Center (JAIC), and Jennifer Edgin, Assistant Deputy Commandant for Information, Headquarters Marine Corps, all provided specific examples of how IA, AI, and Blockchain have transformed their workflows to better achieve their mission.

Improving Outcomes in Government through Data and Intelligent Automation

It can help employees quickly analyze data by reading and interpreting information on documents faster than people can.

The IBM Center for The Business of Government and the Partnership for Public Service conducted a series of webinars with government leaders to discuss how they are using these technologies to improve both how they work internally and how they provide services externally.  These sessions highlighted real cases and lessons learned that can help all agencies understand how best to apply emerging technologies.

Agile Oversight: A Path Forward

Co-Authors: Dan Chenok, Executive Director IBM Center for the Business of Government and Academy Fellow; and Joseph P. Mitchell, III, Director of Strategic Initiatives, National Academy of Public Administration


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