Weekly Roundup January 23-27, 2023

NIST Risk Management Framework Aims to Improve Trustworthiness of Artificial Intelligence. New guidance seeks to cultivate trust in AI technologies and promote AI innovation while mitigating risk. AI innovations are arriving at mind-boggling speed. Is your organization ready? Today, NIST released an AI Risk Management Framework that can help maximize AI technologies’ benefits and reduce the risk of negative impacts. See our voluntary guidance. 

Pursuing IT Modernization at OPM

“Given I am the tenth CIO in the last 12 years at OPM,” explains Guy Cavallo, “I am focused on bringing stability and I can do that by setting a clear IT vision and strategy.” Recently, Guy Cavallo joined me on The Business of Government Hour for a timely and insightful discussion on OPM’s cloud-first IT modernization program, increasing OPM’s technology workforce, replacing its legacy contact center for retirement services, and work to accelerate the adoption of a zero-trust cybersecurity architecture. The following is excerpted from our conversation. 

Weekly Roundup January 16-20, 2023

When the Infrastructure Boom Meets the Workforce Crash. Now, with the federal government pouring cascades of cash into state and local coffers, a new problem is on the horizon. Though this isn’t widely recognized yet, all the money in the world won’t make much of a difference if there aren’t enough people, in and out of government, to spend the money effectively and in a timely way.

On Leading GSA's Federal Acquisition Service

The U.S. General Services Administration’s Federal Acquisition Service (FAS) uses the collective buying power of the federal government to acquire goods and services to support its agency customers. According to the recent GSA Strategic Plan, FAS offers agencies more than 31 million different products and services and in fiscal year (FY) 2021 it delivered over $84 billion in various products, services, and solutions. 

Weekly Roundup January 9-13, 2023

How Should Government Regulate AI? We Asked a Robot. Artificial intelligence's potential in the public sector has grown exponentially, as have questions around appropriate guardrails. This article links to an interviewed of the ChatGPT chatbot from OpenAI to see what it had to say.

On Improving Government Performance

Michelle Sager is the Managing Director of the U.S. Government Accountability Office’s (GAO) Strategic Issues team. She oversees work on government-wide governance, strategy, performance, and resource issues—including the High-Risk program and the annual Duplication, Overlap and Fragmentation reports. 

Overseeing Crosscutting Governance Issues: A Conversation with Michelle Sager, Managing Director, Strategic Issues Team, GAO

What is the mission of the Government Accountability Office’s (GAO) Strategic Issues team? What is the goal of GAO’s High-Risk Series? What are the fiscal, management and performance challenges facing today’s government executive? Join host Michael Keegan as he explores these questions and more with Michelle Sager, Managing Director GAO's Strategic Issues team.
Broadcast Date: 
Monday, January 9, 2023 - 10:39

Weekly Roundup January 2-6, 2023

How Should Government Regulate AI? We Asked a Robot. Artificial intelligence's potential in the public sector has grown exponentially, as have questions around appropriate guardrails. This article links to an interviewed of the ChatGPT chatbot from OpenAI to see what it had to say.

NEW REPORT: Addressing Complex and Cross-Boundary Challenges in Government

These types of challenges run the gamut from the pandemic to economic dislocation, homelessness, and natural and manmade disasters. These major crises have complex causes, and the resources needed to properly address them often transcend the capacity of any single government agency. Addressing these challenges effectively requires what the National Academy of Public Administration calls “new approaches to public governance and engagement.” Such approaches necessitate collaboration or co-alignment across the efforts of multiple organizations.


Leadership Fellow & Host
IBM Center for The Business of Government
600 14th Street, NW Second Floor
Washington, DC 20005
United States

Michael has two decades of experience with both the private and public sectors encompassing strategic planning, business process redesign, strategic communications and marketing, performance management, change management, executive and team coaching, and risk-financing.

Michael leads the IBM Center for The Business of Government's leadership research. As the Center’s Leadership Fellow, his work is at the nexus of the Center’s mission – connecting research to practice. My work at that the Center complements frontline experience of actual government executives with practical insights from thought leaders who produce Center reports – merging real-world experience with practical scholarship. The purpose is not to offer definitive solutions to the many management challenges facing executives, but to provide a resource from which to draw practical, actionable recommendations on how best to confront such issues. Michael also hosts and produces the IBM Center’s The Business of Government Hour. He has interviewed and profiled hundreds of senior government executives from all levels of government as well as recognized thought leaders focusing on a range of public management issues and trends. Over the last four years, Michael has expanded both the show’s format and reach – now broadcasting informational and educational conversations with dedicated public servants on two radio stations five times a week and anywhere at anytime over the web and at iTunes. Michael is also the managing editor of The Business of Government magazine, with a targeted audience of close to 14,000 government and non-government professionals. Additionally, he manages the Center’s bi-annual proposal review process that awards stipends to independent, third party researchers tackling a wide range of public management issues.

Prior to joining the Center, Michael worked as a senior managing consultant with IBM GBS (Global Business Services) and as a principle consultant with PriceWaterhouseCoopers’ Washington Consulting Practice (WCP). He led projects in the private and federal civilian sectors including the U.S. Department of Energy, U.S. Department of Homeland Security, Centers for Medicare and Medicaid Services, FEMA, and the Veterans Health Administration. Before entering consulting, he worked in the private sector as product development manager at a New York City based risk financing firm.

Since 2003, Mr. Keegan has been a reviewer for Association of Government Accountant’s Certificate of Excellence in Accountability Reporting (CEAR)© program, keeping abreast of the most recent developments in authoritative standards affecting federal accounting, financial reporting and performance measurement. He is also a member of APPAM, the NYU Alumni Association, and the Data Center & Cloud Talent, USA. He holds masters in public administration and management from New York University and was the founder of its DC alumni group as well as previous treasurer of the NYU graduate school’s alumni board.