Insights on VENTURE MEETS MISSION -- A Case for Government-Venture Arrangements

Recently, Arun Gupta, co-author of Venture Meets Mission joined me on The Business of Government Hour to discuss his new book, which he wrote with Gerard George and Thomas J. Fewer. Gupta says the book shows how we can harness the innovativeness of entrepreneurship with the scale of government in a new model of collaboration that he claims will reinvigorate America’s competitiveness and tackle some of the world’s most intractable problems.

NEW REPORT: The Role of Risk Leadership in Defining ERM Readiness in Government

On behalf of the IBM Center for The Business of Government, we are pleased to release this report, The Role of Risk Leadership in Defining ERM Readiness in Governmentby Peter C. Young of the University of St. Thomas and Trang Hoang of University of Nebraska at Omaha.

Weekly Roundup: February 26 -March 1, 2024

Congress approves short-term extension to avoid shutdown, buy more time for final spending agreement. Congress passed another short-term spending measure that would keep one set of federal agencies operating through March 8 and another set through March 22, avoiding a shutdown for parts of the federal government that would otherwise kick in Saturday. The bill now goes to President Joe Biden to be signed into law.

Leveraging Immersive Technology to Transform Veterans Healthcare Delivery

Immersive technologies, also known under the umbrella term of extended reality (ER), offers a distinct experience merging the physical world with a digital or simulated reality. Augmented reality (AR), mixed reality (MR), and virtual reality (VR) are types of immersive technologies. These technologies share many of the same qualities.

Weekly Roundup: February 19-23, 2024

VA puts 40 AI uses cases into ‘operational phase’ to meet its health care mission. The Department of Veterans Affairs (VA) sees artificial intelligence tools as a way to provide a higher level of care to veterans, while reducing administrative tasks and burnout among its employees. VA has identified over 100 AI use cases so far.

Weekly Roundup: February 12-16, 2024

VA watchdog warns EHR issue puts 250,000 veterans at risk of medication mix-ups. The VA Office of Inspector General (VA OIG) told members of the House VA Committee that if veterans see treatment at one of five sites using the department’s new Oracle-Cerner EHR, then receive care at a VA facility using its legacy Vista EHR, their medication information may be incorrect.

New Book: Transforming the Business of Government -- Summary and Resources

Over the last two months, we initiated a series posting each chapter of our latest book, Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance ( on this site. The purpose was to share the insights found in the book and get them into the hands and minds of as wide an audience as possible. This book commemorates the 25th anniversary of The IBM Center for The Business of Government.

Weekly Roundup: January 29-February 2, 2024

New cloud category sinks FITARA scores, but that’s not necessarily a bad thing. Federal agency scores plummeted on the 17th Federal IT Acquisition Reform Act (FITARA) scorecard. The reason for the drop in grades: Continued struggles to implement best practices for moving workloads and services to the cloud. But oversight leaders say the decrease in grades is not only expected, but not indicative of the progress agencies have made over the last decade.

Weekly Roundup: January 22-26, 2024

TMF funds 3 more agency projects to improve IT, customer service. The TMF is investing more than $70 million in a new wave of IT projects to modernize legacy IT and enable a higher level of customer service. Federal Chief Information Officer Clare Martorana said in a statement that the TMF investments will “strengthen cybersecurity, reduce burden for the federal workforce so they can focus on mission, and improve trust with the millions counting on the

Weekly Roundup: January 15-19, 2024

CISA mandates agencies close 2 cyber vulnerabilities immediately. Agencies have until the end of Monday to close two major cybersecurity vulnerabilities.


Leadership Fellow & Host
IBM Center for The Business of Government
600 14th Street, NW Second Floor
Washington, DC 20005
United States

Michael has two decades of experience with both the private and public sectors encompassing strategic planning, business process redesign, strategic communications and marketing, performance management, change management, executive and team coaching, and risk-financing.

Michael leads the IBM Center for The Business of Government's leadership research. As the Center’s Leadership Fellow, his work is at the nexus of the Center’s mission – connecting research to practice. My work at that the Center complements frontline experience of actual government executives with practical insights from thought leaders who produce Center reports – merging real-world experience with practical scholarship. The purpose is not to offer definitive solutions to the many management challenges facing executives, but to provide a resource from which to draw practical, actionable recommendations on how best to confront such issues. Michael also hosts and produces the IBM Center’s The Business of Government Hour. He has interviewed and profiled hundreds of senior government executives from all levels of government as well as recognized thought leaders focusing on a range of public management issues and trends. Over the last four years, Michael has expanded both the show’s format and reach – now broadcasting informational and educational conversations with dedicated public servants on two radio stations five times a week and anywhere at anytime over the web and at iTunes. Michael is also the managing editor of The Business of Government magazine, with a targeted audience of close to 14,000 government and non-government professionals. Additionally, he manages the Center’s bi-annual proposal review process that awards stipends to independent, third party researchers tackling a wide range of public management issues.

Prior to joining the Center, Michael worked as a senior managing consultant with IBM GBS (Global Business Services) and as a principle consultant with PriceWaterhouseCoopers’ Washington Consulting Practice (WCP). He led projects in the private and federal civilian sectors including the U.S. Department of Energy, U.S. Department of Homeland Security, Centers for Medicare and Medicaid Services, FEMA, and the Veterans Health Administration. Before entering consulting, he worked in the private sector as product development manager at a New York City based risk financing firm.

Since 2003, Mr. Keegan has been a reviewer for Association of Government Accountant’s Certificate of Excellence in Accountability Reporting (CEAR)© program, keeping abreast of the most recent developments in authoritative standards affecting federal accounting, financial reporting and performance measurement. He is also a member of APPAM, the NYU Alumni Association, and the Data Center & Cloud Talent, USA. He holds masters in public administration and management from New York University and was the founder of its DC alumni group as well as previous treasurer of the NYU graduate school’s alumni board.