Driving IT Modernization and Transforming Culture

In early 2019, Jamie Holcombe became the chief information officer at the U.S. Patent and Trademark Office (USPTO). He came to the agency to modernize and transform how USPTO uses technology to accomplish its constitutionally required mission. With a mission-first strategy, Holcombe has sought to drive next generation enterprise IT investments and implement better, faster, and cheaper ways to grant patents and register trademarks.

Weekly Roundup: June 14-18 2021

States and Localities Should Strengthen Data Analytics Capacity Using Rescue Plan Funds. This is the fourth of a multi-part blog series that will take a detailed look at the American Rescue Plan and the ways in which we can leverage it to strengthen the resiliency of our public health and human services infrastructure, and, in turn, substantially move the needle on social and economic mobility so families succeed for the long run.

4 Qualities Essential for Leading through Uncertain Times

My goal each week on The Business of Government Hour is straightforward: to interview key government executives and thought leaders who are tackling significant challenges and seizing opportunities to lead.

Weekly Roundup: June 7-11, 2021

The Government Technology Silver Bullet: Hiring In-House Technical Talent. If we want to have a lasting impact on the way that our country serves its people, we need to make the most of this momentum to address the root causes beneath these repeated failures.

Managing Risk in Government

Each week my goal is straightforward: to introduce you to key government executives and thought leaders, who are tackling significant management challenges and seizing opportunities to lead. To complement these examples of leadership in action, I also highlight the practical, actionable research done by some of the most recognized and respected thought leaders in public management.

Managing Risk in Government Special Edition

What is Enterprise Risk Management? What are some of the key risks facing government today? How has the managing and responding to risk evolved in U.S. federal agencies? Join host Michael Keegan as he explores these questions and more on a Special Edition of The Business of Government Hour – Leaders Speak on Managing Risk in Government.

Broadcast Date: 
Monday, May 31, 2021 - 07:54

Weekly Roundup: May 24-28, 2021

How the TMF can enable broad improvements across government. The first two posts in this series were on enabling the TMF for success focused on how the fund could drive larger reforms across IT budgets, and how a strong link from the TMF to cybersecurity can lead to improved performance in the agency’s high-value asse

Creating Public Value using the AI-Driven Internet of Things

Government agencies seek to deliver quality services in increasingly dynamic and complex environments. However, outdated infrastructures—and a shortage of sys­tems that collect and use massive real-time data—make it challenging for the agencies to fulfill their missions. Governments have a tremendous opportunity to transform public services using the “Internet of Things” (IoT) to provide situation-specific and real-time data, which can improve decision-making and optimize operational effectiveness.

Weekly Roundup: May 17-21 2021

Federal data is key to optimal governance and business — open it with public input. To be truly transformational, government data must be open and it must meet public needs.

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Leadership Fellow & Host
IBM Center for The Business of Government
600 14th Street, NW Second Floor
Washington, DC 20005
United States
202-551-9339

Michael has two decades of experience with both the private and public sectors encompassing strategic planning, business process redesign, strategic communications and marketing, performance management, change management, executive and team coaching, and risk-financing.

Michael leads the IBM Center for The Business of Government's leadership research. As the Center’s Leadership Fellow, his work is at the nexus of the Center’s mission – connecting research to practice. My work at that the Center complements frontline experience of actual government executives with practical insights from thought leaders who produce Center reports – merging real-world experience with practical scholarship. The purpose is not to offer definitive solutions to the many management challenges facing executives, but to provide a resource from which to draw practical, actionable recommendations on how best to confront such issues. Michael also hosts and produces the IBM Center’s The Business of Government Hour. He has interviewed and profiled hundreds of senior government executives from all levels of government as well as recognized thought leaders focusing on a range of public management issues and trends. Over the last four years, Michael has expanded both the show’s format and reach – now broadcasting informational and educational conversations with dedicated public servants on two radio stations five times a week and anywhere at anytime over the web and at iTunes. Michael is also the managing editor of The Business of Government magazine, with a targeted audience of close to 14,000 government and non-government professionals. Additionally, he manages the Center’s bi-annual proposal review process that awards stipends to independent, third party researchers tackling a wide range of public management issues.

Prior to joining the Center, Michael worked as a senior managing consultant with IBM GBS (Global Business Services) and as a principle consultant with PriceWaterhouseCoopers’ Washington Consulting Practice (WCP). He led projects in the private and federal civilian sectors including the U.S. Department of Energy, U.S. Department of Homeland Security, Centers for Medicare and Medicaid Services, FEMA, and the Veterans Health Administration. Before entering consulting, he worked in the private sector as product development manager at a New York City based risk financing firm.

Since 2003, Mr. Keegan has been a reviewer for Association of Government Accountant’s Certificate of Excellence in Accountability Reporting (CEAR)© program, keeping abreast of the most recent developments in authoritative standards affecting federal accounting, financial reporting and performance measurement. He is also a member of APPAM, the NYU Alumni Association, and the Data Center & Cloud Talent, USA. He holds masters in public administration and management from New York University and was the founder of its DC alumni group as well as previous treasurer of the NYU graduate school’s alumni board.

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