Ten Actions to Improve Inventory Management in Government: Lessons From VA Hospitals

The authors found five major challenges to improving inventory management in the public sector.

Collaboration Between Government and Outreach Organizations: A Case Study of the Department of Veterans Affairs

In this report, Drs. Lael Keiser and Susan Miller examine the critical role of non-governmental outreach organizations in assisting government agencies to determine benefit eligibility of citizens applying for services.  Many non-profits and other organizations help low-income applicants apply for Social Security, Medicaid, and the Supplemental Nutritional Assistance Program (SNAP, or food stamps).