State Government E-Procurement in the Information Age: Issues, Practices, and Trends

This report seeks to understand how Information Technology (IT) contributes to the effectiveness of state procurement management and to increase knowledge to improve future applications of IT in state and local government procurement management systems. Technology and E-Government

 

The Use of the Internet in Government Service Delivery

This report examines the use of e-commerce and the Internet in government service delivery and communications. A national study was conducted that included a content analysis of the best federal, state, and local websites. The study describes and compares the ways in which government agencies are using the Web to improve the delivery of services. Technology and E-Government

 

The Next Big Election Challenge: Developing Electronic Data Transaction Standards for Election Administration

In this report, Professors Alvarez and Hall discuss the challenge of moving toward the implementation of a set of electronic transaction standards (ETS) for election administration across the nation.

Understanding Innovation: What Inspires It? What Makes It Successful?

Public sector innovation may be considered an oxymoron, but for 15 years the Ford Foundation and John F. Kennedy School of Government at Harvard University have been identifying innovative public sector programs at the state, local, federal and tribal government levels through the Innovations in American Government Awards program, funded by Ford and administered by the Kennedy School.

An Assessment of Brownfield Redevelopment Policies: The Michigan Experience

This report examines the effects of Michigan's newly adopted brownfield legislation that promotes the redevelopment of contaminated industrial sites in urban centers. The study measures the success of Michigan’s innovative brownfield program, and identifies best practices among municipalities conducting redevelopment efforts. The results provide insight on environmental policy reform to Congress, the EPA, and other state and local governments considering similar policy reforms.green

Contracting for the 21st Century: A Partnership Model

This report examines federal agencies that have contracted out large scale programs and evaluates their effectiveness. Privatization or outsourcing of services formerly provided in-house have become strategies used by an increasing number of local and state governments nationwide to lower service delivery costs and/or improve service quality. Contracting

E-Reporting: Strengthening Democratic Accountability

This report traces the history of public reporting on government performance and how technology now allows government leaders to dramatically expand citizen access to government performance. Lee defines criteria for assessing how well federal, state, and local agencies report their performance to the public as well as provides examples of best practices to inspire government agencies at all level to move toward e-reporting. His findings and recommendations serve as a quick guide for public managers to assess their own reporting and how to emulate the best.

Making Performance-Based Contracting Perform: What Federal Departments and Agencies Can Learn From State and Local Governments

This report identifies several best practices of performance-based contracting for general government services (excluding health and human services). The best practices are used to construct several case studies demonstrating the creative combination of output, quality and outcome performance standards and, payment mechanisms to influence contracting behavior. Contracting

 

Measuring the Performance in E-Government

This project proposes to find and track current government use of performance measures for monitoring e-government performance at the local, state and federal levels. This information can then be used by other jurisdictions to aid in their own performance measurement efforts-- to the benefit of all e-government activities. minnesota, mississippi, texas, virginia Technology and E-Government

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