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Preparing governments for future shocks: A roadmap to resilience

Submitted by on Wed, 11/01/2023 - 13:48

Contributing Authors: Rob Handfield, Bank of America University Distinguished Professor of Operations and Supply Chain Management, North Carolina State University and Tony Scott, President and CEO, Intrusion, Inc.

This cascade of catastrophic events raises fundamental questions about how governments can anticipate, prepare for, and respond to these and other shocks yet to come.

The Future of AGILE GOVERNMENT

Submitted by on Thu, 12/15/2022 - 11:28

The development is customer-centric and collaborative networks are used for development and deployment. Agile developers use “scrums” and “sprints” as techniques to produce products quickly that have a high degree of customer acceptance and satisfaction. Agile principles continue to guide projects and programs involving software development today.

Charting the Course to Tomorrow’s Trusted Digital Services

Submitted by on Wed, 12/07/2022 - 08:37

The report draws on the findings of an expert roundtable with senior leaders from a variety of agencies, as well as nonprofit, academia, and technology organisations. Roundtable participants discussed learnings and case studies of transformation to chart a course to the trusted digital services of tomorrow, focused on three main questions:

Human-Centricity in Digital Delivery: Enhancing Agile Governance

Submitted by on Thu, 10/06/2022 - 09:00

In this report, the author discusses how digital service teams bring “service designers” into government to transform service delivery. These designers use human-centered design approaches to help public sector organizations refine strategies, rethink the nature of services, and reflect the way that citizens want to use a public service.

Accelerating Government Innovation With Leadership and Stimulus Funding

Submitted by on Thu, 09/08/2022 - 10:01

With the evolving maturity of innovation offices and digital teams comes the imperative for leaders and managers to provide pathways for these organizations to succeed and work together effectively, in terms of embracing new ideas and scaling those that prove effective beyond a prototype or pilot.

Collaborative Networks: The Next Frontier in Data Driven Management

Submitted by on Thu, 06/30/2022 - 09:51

The recent focus on customer experience is evident in the President’s Management Agenda (PMA), the Customer Experience Executive Order, and the earmark of $100 million in funding from the

Enabling a More Resilient and Shared Supply Chain Strategy for the Nation: Lessons Learned from COVID-19

Submitted by on Thu, 04/07/2022 - 12:31

Many government programs, including several top priorities of the Biden-Harris administration, can be conceived as supply chains for the production and distribution of goods, services, data, funds, and other public benefits. The national response to the COVID pandemic involved hundreds of federal, state, local, and private sector entities in the exchange and distribution of information, personal protective equipment, testing, and vaccine administration.

The Key to Modern Governmental Supply Chain Practice: Analytical Technology Innovation

Submitted by on Wed, 03/02/2022 - 12:11

Over the past few years the COVID-19 pandemic has done much to expose and highlight critical gaps and flaws in the global supply chain. While demand for products and services continues to surge, key players in the supply chain delivery value chain struggle to meet that demand in a timely fashion. Scarce supply has resulted in increasing prices for finished goods and raw materials and an inflationary global economy.

Adopting Agile in State and Local Governments

Submitted by on Tue, 10/19/2021 - 09:52

Agile emerged initially as a set of values and principles for software development, first formalized with the “Agile Manifesto” in 2001. For two decades, Agile approaches helped revolutionize software development. Today, Agile strategies have been adapted to government services beyond software development, offering new ways of thinking and delivering in areas such as project management, policymaking, human resources, and procurement.

Silo Busting: The Challenges and Successes of Intergovernmental Data Sharing

Submitted by on Wed, 12/16/2020 - 09:00

Even with the stumbles that have occurred in standing up a national system for sharing pandemic-related health data, it has been far more successful than previous efforts to share data between levels of government—or across government agencies at the same level.

This report offers a rich description of what intergovernmental data sharing can offer by describing a range of federal, state, and local data sharing initiatives in various policy arenas, such as social services, transportation, health, and criminal justice.

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