The Acquisition Workforce: What Agency Chief Operating Officers Need to Do

Learn how agencies can put in place or enhance core processes to make the acquistion functions operate as effectively as possible.

The Power of Frontline Workers in Transforming Government: The Upstate New York Veterans Healthcare Network

The project describes and analyzes how a government organization, providing services within the ongoing constraints of bureaucratic routine, reduced funding and political influence and used the entrepreneurial capabilities of its workforce to navigate major strategic challenges successfully. The organization examined was a single health service network within the Veterans Health Administration (VHA), the Upstate New York Veterans Health Network, which allowed its work force to become more entrepreneurial and independent in performing their responsibilities.

Seven Steps of Effective Workforce Planning

This report introduces the Seven-Step Workforce Planning model, which provides a sound framework for understanding the basic elements of workforce planning. The model incorporates workforce planning concepts from two organizations: the International Public Management Association for Human Resources and the Office of Personnel Management.

Trans-Atlantic Experiences in Health Reform: The United Kingdom's National Health Service and the United States Veterans Health Administration

This report includes a comparative study of the NHS and VHA reforms, and examines how two large public systems responded to the challenge of health reform. The study evaluates the reform impacts on health service delivery in each setting, explores how implementation was managed, and describes the effects on organization, workforce, and culture. Organizational Transformation

 

The Blended Workforce: Maximizing Agility Through Nonstandard Work Arrangements

This report examines the current use of nonstandard work arrangements in the federal government (such as part time, seasonal, on call and temporary help), and determines whether opportunities for expanded use exist. Three government case studies are conducted for this research, which include Naval Research/Naval Research Laboratory, the National Aeronautics and Space Administration Glenn Research Center, and the Transportation Security Administration.

A Changing Workforce: Understanding Diversity Programs in the Federal Government

This report assesses the scope and effectiveness of the "managing diversity" initiatives undertaken by many federal agencies. Despite the significant amount of public funding expended on these inititatives, there has been very little systematic evaluation of their success. This study identifies those practices that have been most effective in creating an equitable work environment. Human Capital Management

A Weapon on the War for Talent: Using Special Authorities to Recruit Crucial Personnel

To meet the need for highly skilled professionals and administrators whose talents are in great demand in the public and private sectors, Congress has given special authority to certain federal agencies to hire such people under streamlined procedures and at salaries that are very high by federal standards. This report inventories and describes the various applications of these authorities in different agencies. The study analyzes the uses to which these authorities have been put and assesses their value to the agencies.

Innovation in E-Procurement: The Italian Experience

Italy's new public procurement system, created through Consip--a public company owned by the Italian Ministry of Economy and Finance--is the focus of this report. Consip created a new information technology platform and new operational procedures for public acquisitions that included an electronic catalog, online auctions, and an electronic marketplace. Working as a public company, Consip was designed to minimize red tape, recruit a highly educated workforce, and be more responsive to clients.

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