Shared services in the Federal Government have focused primarily on traditional “back office” functions of financial management, human resources, acquisition, and technology related functions. More recently, grants and cyber security services have been added as part of a set of Quality Service Management Offices (QSMOs).
Last week, I had the honor of speaking at the retirement celebration for Steve Kelman, longtime Kennedy School Professor and globally leading government management expert, who I’ve been fortunate to know for over three decades.
A recent story in Government Executive summarizes a newly-released guidance memo to federal agencies from the Office of Management and Budget. But the guidance actually has an interesting backstory that stretches back 20 years.