Wednesday, January 21, 2015
Harvard’s Bob Behn writes about the spread of “PerformanceStat” across the U.S over the past two decades. But the creation of “Delivery Units,” which is another name for Bob’s phenomena, has spread across the world – even Latin America!
Wednesday, January 21, 2015
Today we are publishing a report that examines the experience of the U.S. Department of Education in implementing risk management initiatives, with a focus on grants.
Tuesday, January 20, 2015
Managing the cost of government will result in breaking down barriers within and between government agencies and levels of government to improve service delivery and reduce cost.
Tuesday, January 20, 2015
The Department of Defense faces a challenging budget scenario over the coming decades, as it will be tasked with improving its cross-cutting operational effectiveness and mission excellence with constrained financial resources.
Friday, January 16, 2015
The patient as a focal point is emerging as a significant driver in healthcare transformation. A focus on customers in the digital space (involving smart phones and apps), and bringing enabling customers to engage in the heavy lifting (such as scheduling
Friday, January 16, 2015
The IBM Center's Weekly Round Up highlights articles and insights that we found interesting for the week ending January 16.
Thursday, January 15, 2015
“Absence of evidence is not evidence of absence” notes Carl Sagan. Has the relatively recent focus on evidence-based decision-making enriched or stalled policy deliberations? What proof do we have that evidence-based decision-making has improved the quali
Wednesday, January 14, 2015
We are pleased to announce our latest round of awards for new reports on key public sector challenges, which respond to priorities identified in the Center's long-term research agenda.
Tuesday, January 13, 2015
Enabling technology will increase expectations and performance, while driving down costs. Technology, which has already had profound impact on government, will continue to be a game changer in the way government operates and interacts with the public. Wha
Monday, January 12, 2015
In the 1990s, a new model of governance emerged – Reinventing Government. This model was rooted in private sector entrepreneurial approaches and market-like incentives. A new model – dubbed “New Power” – has emerged in the 2010s.

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