The use of dashboards in the federal government took off when President Obama released his Open Government initiative in early 2009. Here’s a snapshot of where they are today, and some lessons learned from the pioneers.
Government leaders are deluged with thousands of streams of data about the performance of their agencies and programs.
One approach the Obama administration has latched onto to make sense out of the deluge of data is the use of on-line “dashboards” of performance data that track the key performance metrics of various federal agencies and programs. The administration has touted the benefits of dashboards as a way of organizing and filtering performance data so it makes sense to decision makers so they can understand and act on it.