Blog
by Dan Chenok
Wednesday, April 20, 2016
On Wednesday, November 9, the new President-elect and his or her transition team will begin to make what promises to be an unrelenting barrage of decisions.
by Dan Chenok
Monday, April 18, 2016
Government operations will be transformed through cognitive solutions and cloud platforms. This transformation will improve program outcomes, enhance citizen interaction, enable regulatory compliance, and lower operational costs.
Friday, April 15, 2016
Articles from across the Web that we at the IBM Center for The Business of Government found interesting, week of April 11-15, 2016.
Thursday, April 14, 2016
Significant benefits can be achieved by establishing a sound IT Governance program at an organization, including strong security. Below are examples and lessons learned from organizations that have implemented or improved their IT Governance programs. The
Wednesday, April 13, 2016
A pair of Singapore-based researchers recommend jettisoning four conventional practices for improving customer service. I’m not sure I totally agree, but they are worth hearing out.
by Dan Chenok
Wednesday, April 13, 2016
With the coming change in Administrations, solidifying agile as an effective and go-to approach will help to strengthen the management of programs, both now and in the future.
Tuesday, April 5, 2016
The “pay for success” movement in the non-profit world is starting to take hold at the federal, state, and local levels. But a prerequisite is having some way of measuring success – and ensuring the funding models encourage it.
Friday, April 1, 2016
Articles from across the Web that we at the IBM Center for The Business of Government found interesting, week of March 28 – April 1, 2016.
Wednesday, March 30, 2016
After agencies put an appropriate governance environment in place, they can implement a new and more secure approach to IT.
Monday, March 28, 2016
I’m a fervent advocate of the use of performance information as an important management and decision making tool. So, it’s not a natural act for me to raise this kind of question.