Modernizing Human Resources at the Internal Revenue Service

This project describes the many human resource innovations that have taken place in the Internal Revenue Service over the past five years. Organizational human resource innovations include splitting the personnel function in IRS into three parts: the...

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By

James R. Thompson

Associate Professor, Department of Public Administration, College of Urban Planning and Public Affairs

University of Illinois Chicago (312)355-0304 jthomp@uic.edu

Hal G. Rainey

This project describes the many human resource innovations that have taken place in the Internal Revenue Service over the past five years. Organizational human resource innovations include splitting the personnel function in IRS into three parts: the Office of Strategic Human Resource Management, agency-wide Shared Services, and "embedded" human resource units in each of the major operating divisions. This project also describes the use of broadbanding at the IRS. Broadbanding, often called "paybanding," or "pay banding" involves the use of fairly broad pay categories that give a supervisor or administrator more latitude in establishing a subordinate's pay. 

HumanResourcesIRS