US and UK Routes to Employment: Strategies to Improve Integrated Service Delivery to People with Disabilities

In this report, the authors examine the experience of the United States and United Kingdom in developing effective strategies for providing integrated service delivery.

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By

Jaimie C Timmons

Research Associate

University of Massachusetts-Boston Institute for Community Inclusion, jaimie.timmons@umb.edu

Dr. Heike Boeltzig-Brown

Senior Research Associate & Academic Program Developer

University of Massachusetts-Boston Institute for Community Inclusion School for Global Inclusion and Social Development heike.boeltzig@umb.edu

Doria Pilling, Robyn Johnson

In this report, the authors examine the experience of the United States and United Kingdom in developing effective strategies for providing integrated service delivery. The report examines what works and what doesn't work, and provides a roadmap to improving services for individuals with disabilities. While more research is needed, the report identifies 12 strategies to strengthen integrated service delivery systems, and to assist individuals with disabilities in gaining and maintaining productive employment. Implementing these strategies can benefit clients, who have the opportunity to realize their potential more fully; the taxpayer, who is paying less for disability assistance; and society at large, which gains the productive skill of talented individuals.

USUKEmployment