Silo Busting: The Challenges and Successes of Intergovernmental Data Sharing

The COVID-19 pandemic has clearly demonstrated the importance and value of being able to share data quickly between levels of government.
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By

Jane Wiseman

CEO

Harvard University (617)448-4250 Jane.Wiseman@gmail.com

Even with the stumbles that have occurred in standing up a national system for sharing pandemic-related health data, it has been far more successful than previous efforts to share data between levels of government—or across government agencies at the same level.

This report offers a rich description of what intergovernmental data sharing can offer by describing a range of federal, state, and local data sharing initiatives in various policy arenas, such as social services, transportation, health, and criminal justice.

The report identifies seven common challenges that serve as barriers to more effective data sharing.  It uses insights developed from the range of case studies to identify key factors for successful intergovernmental data sharing, such as committed leadership, effective processes, and data quality. It then offers a set of recommendations to guide government officials on ways they could undertake data sharing initiatives, along with specific action steps they could take. For example, establishing an “ask once” goal for government data collection in order to reduce burdens on the public and businesses.

We hope this report provides leaders at all levels of government a roadmap that they can use to improve service delivery to the public and businesses, make better decisions about resource allocation in programs, and operate more seamlessly in serving citizens.