The Challenge of Developing Cross-Agency Measures: A Case Study of the Office of National Drug Control Policy

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By

John Carnevale

President

Carnevale Associates 963-2151 carne@erols.com

Patrick J. Murphy

This report presents a case-study of the Office of National Drug Control Policy’s development and implementation of a performance measures system. The study examines how the agency moved to a system of accountability linked to program resources and offers insight into the challenge of holding agencies accountable for programs that cut across organizational lines. Managing for Performance and Results

The Challenge of Developing Cross-Agency Measures: A Case Study of the Office of National Drug Control Policy