Weekly Roundup: September 20-24, 2021

CISA Releases Draft Guidance for Agencies’ Transition to IPv6. Federal agencies are on the clock to transition networks and systems to using Internet Protocol version 6, and the Trusted Internet Connection program office released draft guidance to help them make the move securely. The last pools of addresses for the previous standard—IPv4—were exhausted in 2011.

Weekly Roundup: September 13-17, 2021

OMB Expands Customer Experience Guidance for Federal Agencies. In its annual update to Circular A-11, the Office of Management and Budget (OMB) made significant changes to section 280, which focuses on customer experience (CX) and service delivery. The new changes provide a new expanded definition for customer experience – one that includes equity and designates CX as a priority instead of a nice-to-have.

Weekly Roundup: September 6-10, 2021

A Tuesday like no other: Feds recall shock of 9/1. Two decades ago, what began as an unremarkable Tuesday for federal employees quickly changed into an historic event like never before, and the country was never the same. Every agency was affected by the events of Sept. 11, 2001, and their workers impacted both directly and indirectly. Federal News Network asked readers who were in federal agencies that day to share their experiences of 9/11, in honor of the 20th anniversary on Saturday.

Weekly Roundup: August 30-September 3, 2021

House infrastructure bill includes over $3 billion for federal tech. Under an amendment from Rep. Gerry Connolly (D-Va.), the Technology Modernization Fund could see another $1 billion in capitalization. The House Oversight and Reform Committee voted to approve over $3 billion for federal tech initiatives, including another billion-dollar investment into the Technology Modernization Fund.

What Leaders can Learn from Artists

In her book, Uncharted: How to Navigate the Future, Margaret Heffernan noted that the “work of artists endures because they dare to imagine what they can’t see and allow their minds to leave predetermined paths.” I had the pleasure of interviewing Margaret on The Business of Government Hour to discuss her book and the many cogent leadership insights it offers. She counsels that though we may not all be artists we need their independence and stamina.

Weekly Roundup: August 23-27, 2021

DHS stands up new excepted service for cyber talent. The Department of Homeland is launching a new excepted service for cybersecurity talent, according to a new rule scheduled to publish on Thursday. The agency says it'll help it adapt to growing cyber threats and a tight labor market for cybersecurity professionals.

Putting the User First: Interview with Maria Roat, Deputy Federal Chief Information Officer

Maria Roat, deputy federal chief information officer within the Office of Management and Budget (OMB) joined me on The Business of Government Hour to share her thoughts and insights on what is next for IT modernization and the role federal IT plays in transforming the lives of its users. Here are edited highlights of our discussion. 

Using Technology and Analytics to Enhance Stakeholder Engagement in Environmental Decision-Making

Enacted over 50 years ago, the National Environmental Policy Act (NEPA) calls for public participation in the environmental review of proposed actions by U.S. federal agencies. Much has changed in that period from the explosion in technology to the increasing expectation of stakeholders from participation to engagement. 

Weekly Roundup: August 9-13, 2021

Fed Experts Call for More Specificity in Cyber Threat Data Sharing. During an August 9 event hosted by Government Executive, Federal experts shared how agencies and the private sector can work together to improve the sharing of threat data.

Weekly Roundup: July 26-30, 2021

Roat Says TMF Board Still Accepting Proposals, Offers Bid Tips. Deputy Federal CIO Maria Roat confirmed July 28 that the Technology Modernization Fund (TMF) is still accepting proposals for IT modernization projects under a solicitation announced in May, and offered tips to agencies looking to score some of the $1 billion in funding the TMF r


Leadership Fellow & Host
IBM Center for The Business of Government
600 14th Street, NW Second Floor
Washington, DC 20005
United States

Michael has two decades of experience with both the private and public sectors encompassing strategic planning, business process redesign, strategic communications and marketing, performance management, change management, executive and team coaching, and risk-financing.

Michael leads the IBM Center for The Business of Government's leadership research. As the Center’s Leadership Fellow, his work is at the nexus of the Center’s mission – connecting research to practice. My work at that the Center complements frontline experience of actual government executives with practical insights from thought leaders who produce Center reports – merging real-world experience with practical scholarship. The purpose is not to offer definitive solutions to the many management challenges facing executives, but to provide a resource from which to draw practical, actionable recommendations on how best to confront such issues. Michael also hosts and produces the IBM Center’s The Business of Government Hour. He has interviewed and profiled hundreds of senior government executives from all levels of government as well as recognized thought leaders focusing on a range of public management issues and trends. Over the last four years, Michael has expanded both the show’s format and reach – now broadcasting informational and educational conversations with dedicated public servants on two radio stations five times a week and anywhere at anytime over the web and at iTunes. Michael is also the managing editor of The Business of Government magazine, with a targeted audience of close to 14,000 government and non-government professionals. Additionally, he manages the Center’s bi-annual proposal review process that awards stipends to independent, third party researchers tackling a wide range of public management issues.

Prior to joining the Center, Michael worked as a senior managing consultant with IBM GBS (Global Business Services) and as a principle consultant with PriceWaterhouseCoopers’ Washington Consulting Practice (WCP). He led projects in the private and federal civilian sectors including the U.S. Department of Energy, U.S. Department of Homeland Security, Centers for Medicare and Medicaid Services, FEMA, and the Veterans Health Administration. Before entering consulting, he worked in the private sector as product development manager at a New York City based risk financing firm.

Since 2003, Mr. Keegan has been a reviewer for Association of Government Accountant’s Certificate of Excellence in Accountability Reporting (CEAR)© program, keeping abreast of the most recent developments in authoritative standards affecting federal accounting, financial reporting and performance measurement. He is also a member of APPAM, the NYU Alumni Association, and the Data Center & Cloud Talent, USA. He holds masters in public administration and management from New York University and was the founder of its DC alumni group as well as previous treasurer of the NYU graduate school’s alumni board.