GAO

The release of a new book, “If We Can Put a Man on the Moon . . . ,” by Bill Eggers and John O’Leary, helped set the stage for the National Academy of Public Administration’s annual meeting that centered on management issues related to health care reform.

I am not a tech-toy pioneer. It was two years before I logged onto my company’s instant message system because I thought it would create ADD symptoms (it didn’t). I just got a Blackberry a few weeks ago (yes, Blackberry, not iPhone) because I lost my PalmPilot calendar and they don’t make them anymore. And I resisted a Twitter account because I thought it was silly, frivolous, and seemingly narcissistic.

The issue of poor performers is a perennial topic. This topic seems to continually top the list of issues the President’s Management Council – comprised of deputy secretaries – wants to address by streamlining the rules. But a new report by the Merit Systems Protection Board concludes that it is not the rules, but the managers, who are the problem.

Last week, Senator Tom Carper held an important hearing based on a key finding from a Government Accountability Office (GAO) released last year. GAO’s 2008 report summarized a survey it conducted of agency program managers on their use of performance information.

The media, and some members of Congress, continue to focus on President Obama’s use of “czars.” An article today by the Wall Street Journal’s Neil King examines how this dust-up highlights the ongoing challenge of how government is increasingly facing problems that reach across traditional agency and program boundaries. These problems include food safety, climate change, and the Recovery Act.