William M. Snyder writes and consults to help leaders organize action-learning networks that serve the common good. He has consulted for 25 years on large-scale change efforts in the private, public, and non-profit sectors with organizations such as AT&T, Colgate-Palmolive, Daimler-Chrysler, McKinsey & Company, the Veterans Administration, Rockefeller Brothers Fund, Annie E.
Richard Boyle, PhD, is Head of Research with the Institute of Public Administration (IPA) in Ireland. He has worked with the IPA since 1986. His main research interests focus on public service modernization, managing for results in the public sector, and developing and implementing effective performance management and evaluation systems. Dr. Boyle has worked with many government departments, state agencies, and nonprofit organizations on performance measurement and evaluation.
Michael Barzelay is Professor of Public Management and the Head of the Department of Management. He normally teaches core courses on the MPA Public Policy and Management, the MSc Public Management and Governance, and the MSc Health Economics, Policy, and Management programmes. He is also affiliated with the Department of Government and the Centre for Analysis of Risk and Regulation, within the Department of Accounting. Professor Barzelay is widely known for his 1992 book, Breaking Through Bureaucracy: A New Vision for Managing in Government.