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Making Government Work for the American People

Submitted by on Mon, 09/12/2016 - 15:14

The success of an administration can rise—and fall—based on its competence in managing the government. As history demonstrates, strong management can enable rapid and positive results, while management mistakes can derail important policy initiatives, erode public trust and undermine confidence in the government.

Encouraging and Sustaining Innovation in Government

Submitted by on Tue, 08/16/2016 - 09:51

According to a 2015 survey by Pew Research Center, the public believes existing democratic institutions are failing. Just 20 percent say the federal government runs its programs well, and 59 percent say the government is in need of “very major reform”—up 22 points since 19971. With rates of trust in government at an all-time low, technology and innovation will be essential to achieve the next administration’s goals and to deliver services more effectively and effciently.

Managing the Government’s Executive Talent

Submitted by on Mon, 10/19/2015 - 12:42

For the next administration, the management of the federal workforce—including executives—will be a critical factor in the president’s success. The president’s political appointees will work with members of the career Senior Executive Service (SES) to direct the work of agencies and departments.

Eight Actions to Improve Defense Acquisition

Submitted by on Thu, 12/12/2013 - 14:00

The authors present eight significant actions that the federal government can take to improve the federal acquisition process. While the report centers on acquisition in the Department of Defense (DoD) because of its dominant size in the federal budget, the eight proposed actions—which build on previous acquisition reforms including increased competition, more use of best value contracts, expanding the supplier base, and better tailoring of contract types to contract goals—apply to civilian agencies as well.

A Guide for Agency Leaders on Federal Acquisition

Submitted by on Fri, 08/30/2013 - 11:57

This report has been prepared to assist government executives in understanding one of the most complex bureaucratic processes in government: the federal procurement system. Understanding this system is one of the key ingredients to a successful tenure in government. In the past, some government executives have run into significant issues related to a lack of knowledge about federal contracting.

Challenge.gov: Using Competitions and Awards to Spur Innovation

Submitted by on Thu, 08/30/2012 - 14:20

One new approach is the use of challenges, which use “crowdsourcing” to canvass solution approaches for particular problems. Challenges open up new avenues for connecting people who have innovative ideas to people in government who can implement these ideas. A recent IBM Center report, Managing Innovation Prizes in Government by Luciano Kay, examined various models pioneered in the private sector to connect innovators with ideas to businesses looking to solve problems. This report by Dr.

Improving Government Contracting: Lessons from Bid Protests of Department of Defense Source Selections

Submitted by on Fri, 06/08/2012 - 14:32

Government administrative processes often receive criticism for focusing on inputs and not outcomes. A specific example of this criticism has been registered by members of the acquisition community regarding source selection processes used for contracting that could be improved to reduce bid protests, the appellate process for contracting. Protests do not occur frequently, but when they do occur the costs are significant—and when sustained, they can impact the process for many subsequent contracts.

IBM Center 2011 Call for Research Report Proposals

Submitted by on Sun, 09/11/2011 - 11:14

Since creation of the IBM Center for The Business of Government more than 13 years ago, it has been our goal to help public sector executives and managers address real-world problems by supporting leading researchers who produce empirical evidence to inform the debates about whether particular management approaches will improve government performance.

Best Places to Work in the Federal Government® Staff/Manager Alignment Scores

Submitted by on Tue, 06/28/2011 - 11:59

Managers play an important role in an organization; they implement policies from senior leadership and also carry concerns up the chain from staff to decision-makers. If managers and staff don’t see eye-to-eye on the key issues, then managers may be unable or unwilling to properly acknowledge and share staff concerns to leadership. Executives may be left unaware of what’s happening on the front lines, issuing policies that risk failure because they aren’t fully informed.

Engaging a Multi-Generational Workforce: Practical Advice for Government Managers

Submitted by on Tue, 04/26/2011 - 16:43

They note that even with the recession, over half the workforce is unsatisfied with their jobs and that the workforce now spans four generations.  These challenges are compounded by rapid technology changes in the workplace.  When taken together, they create enormous challenges for managers in both the public and private sectors.

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