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Creating a Culture of Innovation:10 Lessons from America's Best Run City

Submitted by on Thu, 03/12/2009 - 20:00

This report explores how managers create a culture of innovation through a comprehensive case study of Phoenix, Arizona, which has been consistently recognized as the best run city in America. Through interviews with Phoenix’s mayor and department heads in city government, themes are developed on creating a culture of change, encouraging responsible risk-taking, and undertaking public entrepreneurship. The study also provides recommendations for other managers who are focused on change and innovation within their organization. Innovation

Federal Intranet Work Sites: An Interim Assessment Federal Intranet Work Sites: An Interim Assessment

Submitted by on Thu, 03/12/2009 - 20:00

This report uncovers ideas and practices in government-to-employee web-based communication. It investigates and analyzes the visions of online collaboration that are emerging in federal agencies and the web-based governemnt-to-emploee practices that are in place. The study considersr the leverage points, opportunities and barriers to developing these innovations. Technology and E-Government

 

Modernizing Human Resources at the Internal Revenue Service

Submitted by on Thu, 03/12/2009 - 20:00

This project describes the many human resource innovations that have taken place in the Internal Revenue Service over the past five years. Organizational human resource innovations include splitting the personnel function in IRS into three parts: the Office of Strategic Human Resource Management, agency-wide Shared Services, and "embedded" human resource units in each of the major operating divisions. This project also describes the use of broadbanding at the IRS.

Six Practical Steps to Improve Contracting

Submitted by on Thu, 03/12/2009 - 20:00

The IBM Center and George Mason University co-sponsored a series of breakfast seminars over the course of 2008 with a series of acquisition experts who constituted the Acquisition Reform Working Group. They believed that whoever won the election, contracting issues would be on the front burner. With the passage of the Stimulus Bill, having an effective federal contracting function will be critical to the success of the Bill.

Understanding Innovation: What Inspires It? What Makes It Successful?

Submitted by on Thu, 03/12/2009 - 20:00

Public sector innovation may be considered an oxymoron, but for 15 years the Ford Foundation and John F. Kennedy School of Government at Harvard University have been identifying innovative public sector programs at the state, local, federal and tribal government levels through the Innovations in American Government Awards program, funded by Ford and administered by the Kennedy School.

Preparing for Disasters

Submitted by on Thu, 03/12/2009 - 20:00

This report includes two essays reflecting different perspectives on preparing for and working in large-scale emergencies.

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