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Artificial Intelligence in the Public Sector: A Maturity Model

Submitted by on Tue, 09/14/2021 - 09:59

The technology is revolutionizing the way we derive value and insights from data in order to improve our daily lives. In addition, governments gather a treasure trove of pertinent data that can be used to execute important missions and improve services to the citizen. An effective AI program can greatly enhance the ability of the public sector to deliver on that promise.

Using Technology and Analytics to Enhance Stakeholder Engagement in Environmental Decision-Making

Submitted by on Mon, 08/16/2021 - 10:37

A key provision in the National Environmental Policy Act (NEPA) calls for public participation in the environmental review of proposed actions by federal executive agencies. The law created the Council on Environment Quality (CEQ) and directed individual agencies to implement NEPA in a manner consistent with their respective department and agency missions.

Deploying AI in defense organizations

Submitted by on Tue, 06/01/2021 - 10:33

Artificial intelligence (AI) has radically redefined many aspects of everyday life. Organizations across both the public and private sectors are exploiting AI for a wide array of applications. For defense organizations, AI solutions also present significant opportunities to improve mission effectiveness.

Creating Public Value using the AI-Driven Internet of Things

Submitted by on Wed, 05/26/2021 - 11:26

Government agencies seek to deliver quality services in increasingly dynamic and complex environments. However, outdated infrastructures—and a shortage of systems that collect and use massive real-time data—make it challenging for the agencies to fulfill their missions. Governments have a tremendous opportunity to transform public services using the “Internet of Things” (IoT) to provide situationspecific and real-time data, which can improve decision-making and optimize operational effectiveness.

Aligning Open Data, Open Source, and Hybrid Cloud Adoption in Government

Submitted by on Wed, 05/05/2021 - 09:00

These developments have been acknowledged and formalized via governmentwide strategic initiatives including the Federal Cloud Computing Strategy, the Federal Data Strategy and implementation of the Evidence-Based Policymaking Act, and the Federal Source Code Policy.

Improving Outcomes in Government through Data and Intelligent Automation

Submitted by on Wed, 02/24/2021 - 09:53

It can help employees quickly analyze data by reading and interpreting information on documents faster than people can.

The IBM Center for The Business of Government and the Partnership for Public Service conducted a series of webinars with government leaders to discuss how they are using these technologies to improve both how they work internally and how they provide services externally.  These sessions highlighted real cases and lessons learned that can help all agencies understand how best to apply emerging technologies.

The Rise of the Sustainable Enterprise

Submitted by on Wed, 08/26/2020 - 14:05

This report finds that sustainability is no longer just a social responsibility (CSR) issue—it’s an organizational imperative for business and government enterprises. Opportunities and risks related to the environment now challenge the strategies and operating models of organizations across all sectors and functions. In fact, environmental choices, as a subset of a broader sustainability agenda, increasingly define strategy for leading organizations.  

Innovation and Emerging Technologies in Government: Keys to Success

Submitted by on Wed, 07/22/2020 - 08:00

The obstacles to implementing technological innovation in government often have less to do with hardware and software than people and processes. How can leaders recognize the need for new technology? How do innovators find funding and put the pieces in place to test a new idea? How does an agency define and measure success?

Risk Management in the AI Era: Navigating the Opportunities and Challenges of AI Tools in the Public Sector

Submitted by on Wed, 04/15/2020 - 12:18

Business leaders are rushing to take advantages of the benefits that can be brought to a wide array of industries to help increase productivity. Government leaders are also moving forward, but with appropriate caution. When considering the use and application of AI related technologies, government leaders weigh different factors than their private sector counterparts.

More Than Meets AI: Part II

Submitted by on Thu, 07/25/2019 - 08:00

AI can increase operational efficiency and effectiveness, free employees of repetitive tasks, uncover new data insights, and enhance service delivery to customers. While they take advantage of these benefits, federal agencies must also manage real and perceived risks associated with AI to build trust in these technologies.

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