Over the course of her career, Helen has worked in 28 U.S. states and territories, having consulted, directly or indirectly with ~137 government and/or healthcare organizations, nationally. She has consulted with 17 of the top 25 largest US health plans, by market share, along with 23 Blue Plans, and 60 other national heath organizations.
Helen is the former Health Optimization and Transformation Service Line Leader/Senior Director at Cognizant, who was credited with, among other things, building 3 individual and profitable consulting business service lines that focused on transformation, optimization, and operational readiness from the people, process, and technical points of view. In this position, she was in the top 4% of executive leaders and top 1% of female leaders. She possesses expert level knowledge within both the product/platform and consulting areas, with deep knowledge of Government, Commercial and Individual products, programs, processes, and platforms.
Recent work focus has been with government/payer/provider/customer experience transformations, along with platform and business operations transformation and optimization strategies. The results gained by her leadership have been large scale cost reductions and efficiency gains recognized by her clients.
Helen has also presented at several Health Care Conferences as a business optimization and transformation expert.