Using Innovation and Technology to Improve City Services

Featured

This report examines a dozen cities across the United States that have award-winning reputations for using innovation and technology to improve the services they provide to their residents.

On the Radio Hour

Caswell  Holloway
New York City Department of Environmental Protection (DEP)
Commissioner

In the magazine

Pursuing IT Standardization and Consolidation: Insights from Dave Bowen, Director of Health Information Technology and Chief Information Officer, Defense Health Agency, U.S. Department of Defense
The provision of health services is a critical and significant mission within each branch of the U.S. Military, as well as an integral part of the U.S....

On the blog

Leading the Defense Health Agency: Interview with Lt. Gen. (Dr.) Douglas Robb, director, Defense Health Agency
Friday, August 15, 2014 - 11:07
With the creation of the Defense Health Agency, DoD has taken a step in changing the way it delivers care. DHA is the...
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Multiple actions from the Administration have led to a renewed emphasis on protecting information about individual citizens. Although the current activity centers on incentives for consumers, government managers will also be impacted and need to be aware – even moreso if there a major privacy breach at the Federal level.
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“I think to be a good leader today requires the ability to integrate. It’s about integrating knowledge from disparate fields, learning from that knowledge, and applying it to new problems.”
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This report offers practical implementation advice to agency leaders and front-line managers faced with implementing the newly-enacted law expanding telework opportunities to over one million federal workers, “The Telework Enhancement Act of 2010.”
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What we found interesting on the Web, the week of January 10, 2011
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Articles of interest from the week of January 3, 2011
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Mr. Fulgham is responsible for the FBI’s overall information technology (IT) efforts, including developing the FBI’s IT strategic plan and operating budget.
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In an increasingly interconnected and networked world, information possesses such significant power that it can no longer be viewed simply as an enabler to meeting one’s mission. The U.S. Navy has recognized the challenges posed in the information age and has sought to evolve its warfighting capabilities to reflect this changing landscape.
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Final Weekly Round-up of 2010
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OMB’s recently released IT reform strategy has captured attention across the government management spectrum. What makes its chance for success greater than similar efforts before it? In part, its difference is based on incorporating the same practices within the government-wide plan that are also recommended for individual agencies, and on establishing a strong vision of where the government will be at the end of the plan.
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Articles we found interesting, the week of December 06, 2010
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