We highlight many key findings and recommendations that can assist government leaders in understanding how best to leverage and scale past successes to benefit citizens and taxpayers today and in the future.
In one of her last interviews as GSA CIO, Casey Coleman joins Michael Keegan on The Business of Government Hour to reflect on her tenure at GSA. The discussion explores GSA's IT priorities, its IT challenges, successes, innovations, and offers insights on federal IT trends
“[Through social media, the internet] is changing the relationship between citizens and their government. The better everyone understands the mechanisms of that change, the more we can harness the power, mitigate the risks, and account for the limitations of this new disintermediating platform.”