Using Innovation and Technology to Improve City Services

Featured

This report examines a dozen cities across the United States that have award-winning reputations for using innovation and technology to improve the services they provide to their residents.

On the Radio Hour

Caswell  Holloway
New York City Department of Environmental Protection (DEP)
Commissioner

In the magazine

Pursuing IT Standardization and Consolidation: Insights from Dave Bowen, Director of Health Information Technology and Chief Information Officer, Defense Health Agency, U.S. Department of Defense
The provision of health services is a critical and significant mission within each branch of the U.S. Military, as well as an integral part of the U.S....

On the blog

Leading the Defense Health Agency: Interview with Lt. Gen. (Dr.) Douglas Robb, director, Defense Health Agency
Friday, August 15, 2014 - 11:07
With the creation of the Defense Health Agency, DoD has taken a step in changing the way it delivers care. DHA is the...
View All content in Using technology ( 1-10 of 791)
Sort by:
Participatory budgeting, an innovation in direct citizen participation in government decision making, began 25 years ago in a town in Brazil. It has since been adopted by 1,000 other cities worldwide and by some U.S. cities as well.
0 comments
0 recommendations
It started two decades ago with CompStat in the New York City Police Department and quickly jumped to police agencies across the world as well as to other agencies within New York City. It was adapted by the City of Baltimore, which created CitiStat, the first application of this leadership strategy to an entire jurisdiction.
0 comments
0 recommendations
In a world inundated with all kinds of information, timely, relevant, and more predictive data can drive better decision making.
0 comments
0 recommendations
Information and technology are key strategic assets and are integral to the U.S. Department of the Navy’s (DON) information dominance efforts.
0 comments
0 recommendations
With each edition, my goal is straightforward: to introduce readers to the works, insights, and advice from some of today’s key government executives, who are tackling significant management challenges and seizing opportunities to lead.
0 comments
0 recommendations
This report examines a dozen cities across the United States that have award-winning reputations for using innovation and technology to improve the services they provide to their residents.
0 comments
0 recommendations
The IBM Center recently hosted a roundtable discussion among several agency CIOs and IT leaders about the state of play with regard to migration toward cloud-based infrastructure and application.
0 comments
0 recommendations
The IBM Center recently hosted a roundtable discussion among several agency CIOs and IT leaders about the state of play with regard to migration toward cloud-based infrastructure and application.
0 comments
0 recommendations
An organization's culture is often the biggest impediment to embracing analytics and adopting a big data strategy. This blog entry poses 5 myths that inhibit culture change and the adoption of a big data strategy, and suggests 5 ways to create a culture that embraces analytics and is open to a big data strategy.
0 comments
0 recommendations
Although the private sector led the charge in adopting big data strategies, many areas in the public sector have exhibited success as well.
0 comments
0 recommendations
­