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The Operator's Manual - An Update of Chapter 3: People

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The IBM Center is releasing an update to its 2009 The Operator’s Manual for the New Administration for the use of new executives in the federal government. This updated chapter on people reflects advances based on extensive practical research published by the Center since 2009 on changes, challenges, and opportunities surrounding the workplace, the nature of work, and the workforce charged with performing the activities of government.

On the Radio Hour

Seth Diamond
Commissioner
New York City Department of Homeless Services

In the magazine

Getting Big Things Done in Government
Two professional associations, the American Society for Public Administration and the National Academy of Public Administration, have joined to sponsor a...

On the blog

America's Got Talent
Wednesday, May 8, 2013 - 16:41
Public Service Recognition Week recognizes a lot of hidden talent across the government. But is that talent always...
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Br: John Kamensky on The Business of Government Blog
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In this issue of The Business of Government magazine, we survey the intersection where leadership, complex challenges, and the need for transformation meet.
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The use of dashboards in federal government agencies increased dramatically following the Obama administration’s Open Government Initiative issued in January 2009, which espoused the principles of transparency, participation, and collaboration.
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The GPRA Modernization Act of 2010 requires each federal agency to identify a set of priority goals, designate someone to be the goal leader for each goal, review progress toward these goals, and publicly report at least quarterly on that progress. Such a process represents a more focused review (concentrating on the priority goals) than the broader performance reviews described here.
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First called the People’s Department by President Lincoln, the United States Department of Agriculture is a diverse and complex organization. From enhancing economic opportunities for agricultural producers to protecting the nation’s food supply to improving nutrition and health, the USDA supports programs that touch the lives of most Americans every day.
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In this issue of The Business of Government magazine, we survey the intersection where leadership, complex challenges, and the need for transformation meet. Whether it’s in the response to the global financial crisis, the national deficit, or the myriad of other pressing issues facing us, uncertainty seems boundless while constraints on resources are very real.
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In another installment of the Leaders Speak Series, I bring you a sampling of current government leaders and their advice on leadership and public service. What makes an effective leader? Why pursue a career in public service? Our guests offer their extended reflections on such questions.
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When public sector leaders talk about creating greater efficiency in government ("leaner and meaner," and so on) often their approach boils down to reductions in work force.
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Nick Nayak has over 24 years of senior private, public and academic leadership experience. He has been a dynamic figure in the field of federal acquisition – helping to professionalize the federal acquisition workforce; implement methods to obtain acquisition savings; and recruit the next generation of acquisition professionals.
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It is our goal to help public sector executives and managers address real-world problems by supporting leading researchers who produce empirical evidence to inform the debates about whether particular management approaches will improve government performance.
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