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The Operator's Manual - An Update of Chapter 3: People

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The IBM Center is releasing an update to its 2009 The Operator’s Manual for the New Administration for the use of new executives in the federal government. This updated chapter on people reflects advances based on extensive practical research published by the Center since 2009 on changes, challenges, and opportunities surrounding the workplace, the nature of work, and the workforce charged with performing the activities of government.

On the Radio Hour

Seth Diamond
Commissioner
New York City Department of Homeless Services

In the magazine

Getting Big Things Done in Government
Two professional associations, the American Society for Public Administration and the National Academy of Public Administration, have joined to sponsor a...

On the blog

America's Got Talent
Wednesday, May 8, 2013 - 16:41
Public Service Recognition Week recognizes a lot of hidden talent across the government. But is that talent always...
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DHS prevents homelessness wherever possible and provides short-term emergency shelter and re-housing support when needed.
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Mr. Osborn has recently been appointed to be the NNSA Transformation Executive and will lead the agency's move to “OneNNSA.”
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What is the Social Security Administration doing to reduce disability backlogs? How is SSA improving service and stewardship efforts? What does the future hold for the United States Social Security Administration? Michael Astrue, Commissioner of the U.S. Social Security Administration joined me on The Business of Government Hour to explore these questions and so much more.
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Michael C. Kane
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What is the value of a centralized provider, like GSA, and its Federal Acquisition Service? How does the Federal Acquisition Service foster government operations that are effective, sustainable, and transparent? How is the Federal Acquisition Service managing in an era of fiscal constraint? Steven Kempf, Commissioner of GSA’s Federal Acquisition Service joins me this week on The Business of Government Hour to explore these questions and so much more.
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Steven J. Kempf sets strategic direction and oversees the delivery of over $50 billion of best-value products, services and solutions to federal customers, allowing them to effectively and efficiently achieve their missions.
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“If you give your employees the chance to learn and grow, they’ll thrive – and so will your organization,” says Gretchen Spreitzer and Christine Porath in an article they wrote in the January-February 2012 issue of Harvard Business Review.
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The world is full of ideas for government that brim over with potential – at least according to their supporters.
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