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What factors contribute to Austria’s low rates of unemployment? How does Austria’s "dual educational system" factor into it? What is the Austrian Public Employment Service doing to enhance the way it does business? What can we learned from innovations being pursued in Austria? Join Michael Keegan for the inaugural global conversations with leaders series as he explores these questions and more with Dr. Johannes Kopf, managing director, Austrian Public Employment Service.

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Seth Diamond
Commissioner
New York City Department of Homeless Services

In the magazine

Getting Big Things Done in Government
Two professional associations, the American Society for Public Administration and the National Academy of Public Administration, have joined to sponsor a...

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Leading the Defense Health Agency: Interview with Lt. Gen. (Dr.) Douglas Robb, director, Defense Health Agency
Friday, August 15, 2014 - 11:07
With the creation of the Defense Health Agency, DoD has taken a step in changing the way it delivers care. DHA is the...
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Technology makes it almost too easy to collect performance information. In fact, a major complaint in many government agencies is information overload. The real challenge is: how do you make sense out of it all?
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Wells discusses how SSA is assessing and planning for the pending retirement wave. He describes some of the solutions to the retirement problem that SSA is considering, including workforce transition planning, succession planning, and new recruitment...
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Presidential Transition Edition
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“For 40 years, DOT has been helping build highways, bridges, and overseeing the highways and seaways, so one of our focus areas has been on engineers. But we want to attract all disciplines, from administrative positions to IT, from HR to security, from safety to procurement.”
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Mr. Arnolie NSF's Director of the Office of Information and Chief Human Capital Office of Resource Management
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"... when you get the call in the middle of the night and everything is going the wrong way, it [blogging] could in fact inform decision makers in real time with real information to make decisions much quicker than a phone conference.”
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1,436 recommendations
The use of Lean Six Sigma is finally making the cross-over from industry into government. Here are some examples.
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515 recommendations
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