Leaders Speak: Admiral Paul Zukunft, the 25th Commandant of the United States Coast Guard, joined me on The Business of Government Hour to discuss the U.S. Coast Guard’s strategic direction, its key priorities, and how it is modernizing to meet today’s demands while preparing for tomorrow.
Some things can move fast in bureaucracies! President Obama signed Executive Order 13522, “Creating Labor-Management Forums to Improve Delivery of Government Services,” in early December to resurrect the labor-management partnerships from the Clinton era.
Since 1998, academics from across the world have competed to prepare insightful and practical research reports and case studies to assist public sector executives at all levels of government to more effectively respond to their mission and management challenges.
In the wake of the Katrina disaster, one Louisiana state agency leader used the "clean slate" provided as an opportunity to re-design the eligibility determination process for health care benefits provided to citizens in need.
This report is a first-hand...
The IBM Center for The Business of Government hosted a forum in November 2009 to examine the Obama Administration's themes for a high-performing government and to frame a public management research agenda.
Participants included nearly 50 of the nation's...
President Obama's key performance officials are finally in place after some delays. The next step is announcing an agenda. A June 2009 report to the Obama Administration, "Building a Better Government Performance System," offers an ambitious set of principles and recommendations.
Observers have complained for nearly two decades that Congress doesn't care about performance. This changed in October when the Senate Budget Committee created a new Task Force on Government Performance, led by freshman Senator Mark Warner, the former governor of Virginia. In state government circles, he was seen as a champion of performance-driven government.
It was all tongue-in-cheek, but still filled with meaning. Maryland Governor Martin O'Malley strode briskly into the dimly lit State-Stat briefing room to the strains of the soundtrack from "Star Trek" with the Starship Enterprise flying by on the overhead screens.