In the wake of the Katrina disaster, one Louisiana state agency leader used the "clean slate" provided as an opportunity to re-design the eligibility determination process for health care benefits provided to citizens in need.
This report is a first-hand...
The IBM Center for The Business of Government hosted a forum in November 2009 to examine the Obama Administration's themes for a high-performing government and to frame a public management research agenda.
Participants included nearly 50 of the nation's...
President Obama's key performance officials are finally in place after some delays. The next step is announcing an agenda. A June 2009 report to the Obama Administration, "Building a Better Government Performance System," offers an ambitious set of principles and recommendations.
Observers have complained for nearly two decades that Congress doesn't care about performance. This changed in October when the Senate Budget Committee created a new Task Force on Government Performance, led by freshman Senator Mark Warner, the former governor of Virginia. In state government circles, he was seen as a champion of performance-driven government.
It was all tongue-in-cheek, but still filled with meaning. Maryland Governor Martin O'Malley strode briskly into the dimly lit State-Stat briefing room to the strains of the soundtrack from "Star Trek" with the Starship Enterprise flying by on the overhead screens.