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What factors contribute to Austria’s low rates of unemployment? How does Austria’s "dual educational system" factor into it? What is the Austrian Public Employment Service doing to enhance the way it does business? What can we learned from innovations being pursued in Austria? Join Michael Keegan for the inaugural global conversations with leaders series as he explores these questions and more with Dr. Johannes Kopf, managing director, Austrian Public Employment Service.

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Seth Diamond
Commissioner
New York City Department of Homeless Services

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Getting Big Things Done in Government
Two professional associations, the American Society for Public Administration and the National Academy of Public Administration, have joined to sponsor a...

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Leading the Defense Health Agency: Interview with Lt. Gen. (Dr.) Douglas Robb, director, Defense Health Agency
Friday, August 15, 2014 - 11:07
With the creation of the Defense Health Agency, DoD has taken a step in changing the way it delivers care. DHA is the...
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In a new report titled “Fit for Purpose?” - Richard Boyle and Muiris MacCarthaigh with the Institute of Public Administration in Dublin identify some of the key challenges for Irish public administration and some of the priority areas where change is necessary. This report may not be your idea of fun “summer reading,” but it may prove to be the kind of thinking we need to consider as we too think about how well suited our government is for the challenges ahead.
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This article is adapted from Scott P. Overmyer, “Implementing Telework: Lessons Learned from Four Federal Agencies” (Washington, DC: IBM Center for The Business of Government, 2010).
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Over the last 13 years, we published more than 300 research reports and interviewed some 300 senior government executives. It is from this rich library that we’ve identified several broad societal trends that we believe are changing what it takes to be a successful leader at all levels of government.
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The U.S. workplace is "undergoing a significant transition that presents unchartered territory and tremendous opportunity."
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A Conversation on Implementing Telework: Lessons learned from Four Federal Agencies
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Have you ever led a staff meeting and realized that it was clear that a good chunk of the people there had no clue what you were talking about when you alluded to Howdy Doody, Tonto or Slinkies? Or when new staff seems to be more absorbed in their iPad instead of your pearls of wisdom?
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Did today’s ice sheet over DC cause you to wish your agency supported teleworking? It’s now encouraged by law, but how do agencies actually get it implemented? The IBM Center has released a new report examining the experiences of four pioneering agencies and what they learned, so you don’t have to!
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This report offers practical implementation advice to agency leaders and front-line managers faced with implementing the newly-enacted law expanding telework opportunities to over one million federal workers, “The Telework Enhancement Act of 2010.”
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Mr. Fulgham is responsible for the FBI’s overall information technology (IT) efforts, including developing the FBI’s IT strategic plan and operating budget.
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Conversation with Authors Series profiles three recent center reports with authors Dr. David Wyld on Cloud Computing in Government, Dr. Vicki Grant on Process Improvement in Social Service Delivery, and Prof. Sukumar Ganapati on the use of GIS in engaging citizens.
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