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What factors contribute to Austria’s low rates of unemployment? How does Austria’s "dual educational system" factor into it? What is the Austrian Public Employment Service doing to enhance the way it does business? What can we learned from innovations being pursued in Austria? Join Michael Keegan for the inaugural global conversations with leaders series as he explores these questions and more with Dr. Johannes Kopf, managing director, Austrian Public Employment Service.

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Seth Diamond
Commissioner
New York City Department of Homeless Services

In the magazine

Getting Big Things Done in Government
Two professional associations, the American Society for Public Administration and the National Academy of Public Administration, have joined to sponsor a...

On the blog

Weekly Round-up: September 19, 2014
Friday, September 19, 2014 - 09:12
The IBM Center's Weekly Round Up highlights articles and insights that we found interesting for the week ending...
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Have you ever led a staff meeting and realized that it was clear that a good chunk of the people there had no clue what you were talking about when you alluded to Howdy Doody, Tonto or Slinkies? Or when new staff seems to be more absorbed in their iPad instead of your pearls of wisdom?
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Did today’s ice sheet over DC cause you to wish your agency supported teleworking? It’s now encouraged by law, but how do agencies actually get it implemented? The IBM Center has released a new report examining the experiences of four pioneering agencies and what they learned, so you don’t have to!
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This report offers practical implementation advice to agency leaders and front-line managers faced with implementing the newly-enacted law expanding telework opportunities to over one million federal workers, “The Telework Enhancement Act of 2010.”
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2,269 recommendations
Mr. Fulgham is responsible for the FBI’s overall information technology (IT) efforts, including developing the FBI’s IT strategic plan and operating budget.
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2,455 recommendations
Conversation with Authors Series profiles three recent center reports with authors Dr. David Wyld on Cloud Computing in Government, Dr. Vicki Grant on Process Improvement in Social Service Delivery, and Prof. Sukumar Ganapati on the use of GIS in engaging citizens.
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This video provides a sampling of the hundreds of government executives we have interviewed over the years. Enjoy insights from these government leaders...
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"The Department of Human Services principally focuses on income support for economically and socially challenged people, homelessness, and those programs which support fragile populations."
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The IBM Center for The Business of Government connects public management research with practice. Since 1998, we have helped public sector executives improve the effectiveness of government with practical ideas and original thinking. Watch our short video to learn more.
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2,645 recommendations
Making government service cool again? Obama’s challenge to young Americans to take up public service may be foundering over the political debate over the size of government, notes recent surveys.
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