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The Operator's Manual - An Update of Chapter 3: People

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The IBM Center is releasing an update to its 2009 The Operator’s Manual for the New Administration for the use of new executives in the federal government. This updated chapter on people reflects advances based on extensive practical research published by the Center since 2009 on changes, challenges, and opportunities surrounding the workplace, the nature of work, and the workforce charged with performing the activities of government.

On the Radio Hour

Jerry Friedman
Executive Director
American Public Human Services Association

In the magazine

Reform of the Federal IT Budget - Increasing Strategy, Decreasing Complexity
The federal budget process is an exercise in time travel. At any given moment, agency budget and program managers may live in as many as three years at the...

On the blog

Leadership: It's Both Lonely and a Team Sport
Monday, March 18, 2013 - 22:48
Ask any senior leader and he or she will tell you that leadership is both a lonely game and a team sport.
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President Bush announced his Management Agenda last year, with a heavy emphasis on creating a more results-oriented government.
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August is traditionally a sleepy time in Washington. The President and Congress are gone on vacation. Steps down the halls of most agencies echo hollowly because so many have taken off for the mountains or the beaches. For those remaining, casual dress is standard.
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This issue includes articles on "The New Administration;" executive profiles of Ida L. Castro, Marc Grossman, Deidre A. Lee, John Nolan, Michael T. Smokovich, and Bonnie G. Tischler; and research report abstracts....
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In 1993, the President's Management Council (PMC) was created. The PMC consists primarily of the deputy secretaries of each federal departemnt. The PMC served as the coordinating body for the administration's initiatives in management in government....
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This report provides various approaches to how government can undertake reorganization initiatives. It identifies four historical driving forces for reorganizations: to make government work better, to save money, to enhance power, and to address pressing...
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