With the creation of the Defense Health Agency, DoD has taken a step in changing the way it delivers care. DHA is the starting point for comprehensive enterprise-wide reform. It is a leading example for how DoD will seek to modernize and integrate its system of care -- creating a stronger, better and more resilient military health system for the future.
"Presidential Executive Order 13450, Improving Government Program Performance is basically codifying the importance of performance, evaluating performance, demonstrating performance, and using it as part of your planning process."
"If you think about what we’re about, creating knowledge, sharing
information for the advancement of humankind, then we’re all about
sharing information, but we also have the challenge of security and
securing the information. So balancing this is a big challenge.”
“We are moving to a patient-centric environment, where veteran health information can
be shared more easily…. [So] no matter where the veteran goes, the access to his or her
medical information is very easy, to the point where it can actually be accessed by other
“We try to get at least 90 days’ notice that there is an issue [with a
bank], but there are occasions where we may only get one day’s
notice. We have to be able to react quickly, efficiently, so we
have five teams of people standing by.”
"We’re one of the few developed countries that doesn’t have a set of key outcome indicators so that we
can understand the nation’s position and progress across a wide range of social, demographic, and other
key policy areas. We believe that those would help decision makers know how we are doing….”
Over the past year, the IBM Center for The Business of Government has been preparing materials to help smooth the transition for the next administration. This blog has been part of that preparation. But today is the grand unveiling!
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