The Fall 2015 The Business of Government magazine delves into a diverse set of topics and public management issues facing us today. With each edition, I present the leadership stories of a select group of public servants and complement their front-line experience with practical insights from thought leaders—merging real-world experience with practical scholarship.
"We’ve gone through three exercises in which we have shifted resources from various parts of the
world…. The goal here is to make sure that we have positioned our personnel and our financial
resources so that they are most strategically aligned with the foreign policy goals.”
"I think it’s important to note why we have congestion. It’s a basic supplyand-
demand imbalance in which you have a fixed set of supply [with] too
much demand relative to the available supply at certain periods of the day.”
"In New York City, we have some of the best nonprofit
providers in the country, which makes our job much
easier—when you can reach out and contract with a
provider [who] you know is going to get the job done."
"... when you get the call in the middle of the night and everything is going the wrong way, it
[blogging] could in fact inform decision makers in real time with real information to make decisions
much quicker than a phone conference.”