With the creation of the Defense Health Agency, DoD has taken a step in changing the way it delivers care. DHA is the starting point for comprehensive enterprise-wide reform. It is a leading example for how DoD will seek to modernize and integrate its system of care -- creating a stronger, better and more resilient military health system for the future.
What does it take to ingrain a performance management culture in your organization? That’s the question that both the Government Accountability Office (GAO) and the IBM Center for The Business of Government address in recent reports. The short answer: leadership.