The IBM Center for The Business of Government hosted a forum in November 2009 to examine the Obama Administration’s themes for a high-performing government and to frame a public management research agenda.
Participants included nearly 50 of the nation’s...
We explore these issues with Robert Hess, Commissioner, New York City Homeless Services, Robert Doar, Commissioner of the New York City Human Resources Administration, and Kamal Bherwani, Former Executive Director, NYC's HHS-Connect.
In this report, Richard Boyle provides cross-national comparative data on good and bad practices in performance reporting, shares good practices across these countries, assesses the state of performance reporting, and provides directly relevant assistance...
"What I’m really trying to do is create a change-centric organization that continually adapts to
its environment…An enduring legacy that I would like to leave is that we have [created] a Coast
Guard that was capable of sensing changes in demand and proactive in doing what this country
needs us to do."