The Fall 2015 The Business of Government magazine delves into a diverse set of topics and public management issues facing us today. With each edition, I present the leadership stories of a select group of public servants and complement their front-line experience with practical insights from thought leaders—merging real-world experience with practical scholarship.
"Using technology [in an innovative manner], I think we have the best of both worlds. We serve the clients better. They’re happy with us. We save them time and money, and as they interact with us [more effectively] we save [the City] time and money.”
"Fannie and Freddie are the backbone of the mortgage market in this country. Unfortunately, when they were created, the law allowed them to have very thin capitalization. They could be leveraged up to 100 to 1, if you will—unbelievable leverage.”
Federal agencies have been required to report performance information for a decade. Several organizations, such as the Association for Government Accountants and the Mercatus Center, have been assessing the quality of these reports.
The Department of Defense launched an ambitious effort to transform its vast network of back office mission support systems in 2001. It has since invested large amounts of funding in the effort. What progress has been achieved to date? What has been...
Public managers in communities across the country are under increasing pressure by the public to report on the outcomes and results of their programs.
With both internal and external demands for information, public managers
not only need to provide an...