The IBM Center is looked to as a
source for starting dialogues on a broad range of public management topics.
For the past ten years, we have studied the critical changes
that are underway at all levels of government in the United States and around the...
Governments use analytics (often described as "business intelligence") to
enable and drive their strategies and performance in an ever more volatile and
turbulent environment. Analytics and fact-based decision making can make a
powerful contribution to...
“For 40 years, DOT has been helping build highways, bridges, and overseeing the highways and seaways,
so one of our focus areas has been on engineers. But we want to attract all disciplines, from administrative
positions to IT, from HR to security, from safety to procurement.”
"A chief operating officer is like a pacemaker for an organization, trying to
make sure that the heart of the organization is beating at a healthy, regular
rate, the blood is circulating, getting to all the extremities, so that people
can do their job. I look for ways to make the organization even healthier so
people can do their job better.”