Since the passage of the government Performance and Results Act of
1993, there has been increased interest in the federal government on
improving service delivery and delivering results. Dr. Maleyeff’s report is a comprehensive review of how public sector...
This report focuses on the procurement function within higher education. Since universities
are spending billions of dollars on a range of goods and services, it seemed prudent
to conduct a benchmarking study of procurement practices across a broad range
Philadelphia’s SchoolStat is a case study of the adaptation of a successful
management model, CompStat, developed over a decade ago by
new York City’s Police Department. The model has since been adapted
by various city agencies in new York; by cities,...