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Fast Government: Accelerating Service Quality While Reducing Cost and Time

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Through fast government, public-sector leaders make time a key performance metric in government efficiency and effectiveness initiatives—time saved by streamlining operations, improving the quality of government services, and reducing barriers to citizen engagement.

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Seth Diamond
Commissioner
New York City Department of Homeless Services

In the magazine

Reform of the Federal IT Budget - Increasing Strategy, Decreasing Complexity
The federal budget process is an exercise in time travel. At any given moment, agency budget and program managers may live in as many as three years at the...

On the blog

Time Is Money
Wednesday, May 22, 2013 - 13:27
Benjamin Franklin famously said that “time is money.” But does government know how to implement this maxim seriously...
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New Zealand’s government reform efforts over the past quarter century have yielded both positive results as well as cautionary tales. Its proposed next steps, however, are worth examining.
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Often, government looks to the private sector for best practice ideas regarding operational efficiency, cost reductions, and technical innovation. An emerging new approach to industry collaboration taps into the consciousness of corporate responsibility to meet very specific needs.
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194 recommendations
By taking some practical and achievable steps, local governments can leverage proven effective practices to deliver well given tight budgets.
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Survey respondents clearly recognize that the job of senior executives today involves collaboration within their agency, their department, and the federal government, as well as with key external partners and stakeholders.
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317 recommendations
This is a question to which agencies will now have to come up with an answer. And it won’t be easy!
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454 recommendations
OMB has released its long-awaited guidance for the implementation of new provisions in the GPRA Modernization Act of 2010. It describes a novel way to meet a statutory requirement to annually judge the performance of government programs. Agencies will have to put this new approach in place over the next two years.
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377 recommendations
OMB has released a new performance framework for the federal government. It is embedded in its guidance to agencies on how they should prepare their budget requests for fiscal year 2014, which is called OMB Circular A-11.
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401 recommendations
The World Bank held a series of seminars this past Spring on the state of the international public sector performance and results movement over the past two decades. I came away more encouraged than I had expected regarding advances in several developing nations – with implications for the more developed countries.
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390 recommendations
Governing to Win Series Part 4: A Conversation on Understanding What’s Driving the Annual Deficit & the Governance Imperative with Governing to Win contributors Larry Haas & Gail Fosler.
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295 recommendations
How does a leader change the culture of an organization that is resistant to change? Start by working with the existing culture, says business writers in a recent Harvard Business Review article. In this way, the culture can be an accelerator of change, not an impediment.
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371 recommendations
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