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Through fast government, public-sector leaders make time a key performance metric in government efficiency
and effectiveness initiatives—time saved by streamlining operations, improving the quality of government services, and reducing barriers to citizen engagement.
On the Radio Hour
In the magazine
The federal budget process is an exercise in time travel. At
any given moment, agency budget and program managers
may live in as many as three years at the...
On the blog
Wednesday, May 22, 2013 - 13:27
Benjamin Franklin famously said that “time is money.” But does government know how to implement this maxim seriously...
View All content in Improving performance ( 61-70 of 1028)
Academics don’t always speak the same language as practitioners. But they oftentimes have useful ideas to convey. So how do we bridge the gap between research and practice?
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218 recommendations
Law enforcement has it tough when it comes time to measure their performance. Their effectiveness can’t be just measured on what is reported. After all, the goal of most law violators is to not be caught! So how can we measure what we can’t observe?
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128 recommendations
This report describes the challenges of measuring unobserved events such as tax cheating, drug smuggling, or illegal immigration.
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139 recommendations
Most government activities are managed through programs in agencies. The pace of technology and business changes are causing leading organizations - that have always collaborated - to move to a new model of managing activities from a cross-program view, leveraging resources to more effectively serve a citizen or business.
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246 recommendations
Using analytics to make better decisions is taking root in agencies across the government, notes a new report by the Partnership for Public Service and the IBM Center. The report explores how a dozen pioneers did it, and leaders from some of these organizations offer advice on how others can, as well.
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209 recommendations
The goal of this report is to provide practical approaches, practices or strategies that agency program managers can apply.
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237 recommendations
World Bank seminars this past Spring surprised me when I learned that several developing countries seem to be on the cutting edge of the global performance movement. But the series offered some occasionally cautionary insights, as well, as to what may be next for the movement.
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210 recommendations
How do leaders of very diverse agencies direct ambitious change? How do they achieve significant
goals? What strategies do they use to overcome opposition and win allies? How do specific
organizational and political contexts affect strategies and outcomes?
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268 recommendations
This report continues the IBM Center’s long interest in leadership
and transformation. In Robert Gates, former secretary of defense, and Francis Collins, director of the National Institutes of Health, Professor Lambright has identified two outstanding government leaders who both led transformation initiatives in their organizations.
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199 recommendations
Melekian leads an organization responsible for working closely with the nation’s state, local, and tribal law enforcement agencies to enhance the safety of communities by advancing community policing
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143 recommendations