Five Actions to Improve Military Hospital Performance

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The rising costs of healthcare in DoD have placed a spotlight on the importance of sound management of DoD’s Military Treatment Facilities (MTFs) in recent years.

On the Radio Hour

Rodney Scott
University of New South Wales

In the magazine

Transforming VA’s IT Organization to Better Serve Veterans: Insights from LaVerne Council, Assistant Secretary for Information Technology and Chief Information Officer, U.S. Department of Veterans Affairs
In his second inaugural address, President Abraham Lincoln spoke of the tragedies of the Civil War and society’s need to unify and “to care for him who...

On the blog

A New Research Agenda:  The Center Launches Our Third Decade of Bringing the Best Ideas to Government
Wednesday, August 9, 2017 - 13:18
The Center is releasing a refreshed set of priorities to inform future research that can drive public sector...
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Government must function differently in the 21st Century given challenges it faces, and the opportunities for citizens and business to contribute to improvements in service delivery.
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Important social challenges cross agency boundaries, and working effectively to solve these problems is not easy. Join us as we explore how New Zealand tackles these wicked challenges with Rodney Scott, co-author of the IBM Center report, Interagency Performance Targets: A Case Study of New Zealand’s Results Programme. How have Public Management Reforms evolved in New Zealand? What is the New Zealand Results Programme? What can other governments learn from the New Zealand experience?
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Most performance measurement efforts in government are partial: they focus on a project, policy or a few select government departments. In my experience, this approach hardly ever succeeds.
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You can’t solve “horizontal” problems with “vertical” solutions, warns University of Maryland professor Don Kettl. And the country of New Zealand – a forerunner of government reforms – learned that the hard way.
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From 2012 to 2017, the New Zealand government has held groups of senior public servants collectively responsible for achieving performance targets for improving persistent crosscutting problems.
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Articles from across the Web that we at the IBM Center for The Business of Government found interesting for the week of February 20-24.
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What are quadrennial planning reviews? How can these reviews inform the development of agency strategic plans? What lessons can be learned for all federal departments as they develop their strategic plans? Join host Michael Keegan as he explores these questions and more with Prof. Jordan Tama of American University and author of the IBM Center report Maximizing the Value of Quadrennial Strategic Planning.
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This report continues our long interest in risk management with a specific focus on employing risk management strategies to reduce improper payments at the U.S. Department of Labor’s (DOL) Unemployment Insurance (UI) program.
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Ms. Duke was recently nominated by President Trump to be Deputy Secretary of the Department of Homeland Security. Listen to our interview with her from 2007.
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The IBM Center's Weekly Roundup highlights articles and insights that we found interesting for the week ending January 27, 2017.
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