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Fast Government: Accelerating Service Quality While Reducing Cost and Time

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Through fast government, public-sector leaders make time a key performance metric in government efficiency and effectiveness initiatives—time saved by streamlining operations, improving the quality of government services, and reducing barriers to citizen engagement.

On the Radio Hour

Seth Diamond
Commissioner
New York City Department of Homeless Services

In the magazine

Reform of the Federal IT Budget - Increasing Strategy, Decreasing Complexity
The federal budget process is an exercise in time travel. At any given moment, agency budget and program managers may live in as many as three years at the...

On the blog

The Physics of Federal Programs
Wednesday, June 12, 2013 - 11:15
Recent reports demonstrate the difficulty of defining what constitutes the “atom” of a federal program, but a recent...
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Vice Admiral Nathan is the 37th surgeon general of the Navy and chief of the Navy's Bureau of Medicine and Surgery.
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How an issue is framed can strongly influence how a person responds. This insight has led to whole new fields of economics and social science called “behavioral economics” or “behavioral interventions.” Government managers, however, can use these new approaches to dramatically improve the performance of their programs, if done right.
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Prof. Harry Lambright on Leaders and Leadership – Lessons from Robert Gates, Francis Collins, and NASA Administrators
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APHSA is a bipartisan, nonprofit membership organization representing the state and local human service agencies through their top-level leadership.
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Leadership “experts” list dozens of characteristics that they say are important for successful leaders. Many lists overlap, but I think they really come from the experiences and observations of the writers.
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The Center completed the updates for the Operator’s Manual for Administration officials, incorporating lessons learned since the last printing.
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Last week I was invited to speak to an audience of Canadian government executives about leading in a world of change. I’ve spoken a lot about performance and collaboration in past years, but never about leadership. So this was an opportunity for me to reflect on my experiences and observations over my career.
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This revised 2013 edition was written for newly appointed government agency heads and their senior management teams, Getting It Done addresses the environment of government.
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As Federal executives look forward for the second term of the Obama Administration, the Center has renewed our look at factors that can help them achieve success. Use the links below to order or download chapters of the book.
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How do you transform the nation’s record keeper? David Ferriero, archivist of the US has a plan. Why make 12 billion pieces of paper available to the world? Ferriero thinks it is mission critical. David Ferriero, archivist of the United States joined me recently on The Business of Government Hour.
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