A Guide to Critical Success Factors in Agile Delivery


Agile delivery approaches support the federal government’s goals of doing more with less and improving the agency’s ability to manage their budgets and delivery dates.

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Seth Diamond
New York City Department of Homeless Services

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Reform of the Federal IT Budget - Increasing Strategy, Decreasing Complexity
The federal budget process is an exercise in time travel. At any given moment, agency budget and program managers may live in as many as three years at the...

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Agencies Set New Priority Goals
Tuesday, April 8, 2014 - 14:15
Last month, the White House publicly released a list of 92 priority goals that agencies have committed to achieve by...
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David Ferriero
64 recommendations
Mr. Whitley describes the challenges of measuring unobserved events such as tax cheating, drug smuggling, or illegal immigration.
185 recommendations
The IBM Center is releasing an update to its 2009 The Operator’s Manual for the New Administration for the use of new executives in the federal government. This updated chapter on leadership reflects advances based on extensive practical research published by the Center since 2009 on the success of real leaders and provides insights on how government executives can better lead their agencies and programs.
205 recommendations
“You can’t manage what you don’t measure” is often attributed to business guru Peter Drucker. But Oxford professor Christopher Hood raises a provocative question: Does “management by numbers” actually lead to improved performance?
200 recommendations
Harvard business sage John Kotter writes “We can’t keep up with the pace of change, let alone get ahead of it.” He says the historical success of hierarchical structures “can’t handle the challenges of mounting complexity and rapid change.”
210 recommendations
Budget stress in the wake of the recent recession has been an incentive for many U.S. local officials to explore new cooperative relationships with neighboring jurisdictions. County governments are in a strategic position to develop shared service projects and interlocal agreements for service delivery.
109 recommendations
Earlier this month, a forum co-hosted by the National Academy of Public Administration and the IBM Center for The Business of Government reflected on the evolution of a results-oriented federal performance management system over the past two decades and how it will evolve over the next few years.
166 recommendations
OMB has an early Christmas gift for government performance denizens: it has released an updated version of its Performance.Gov website, jam-packed with previously-unavailable information about progress on 103 agency priority goals and 14 cross-agency priority goals.
257 recommendations
Dr. Phil Joyce, author of an IBM Center report, "The Cost of Budget Uncertainty," joined me on a Special Edition of The Business of Government Hour: A Conversation with Authors to discuss his report, the fiscal cliff, federal budget dysfunction and its cost, continuing resolutions, and recommendations to ameliorate the adverse effects of the current budget uncertainty.
200 recommendations
This holiday season, the Government Accountability Office is compiling a list and checking it twice – of all the government programs it deems as potentially duplicative or overlapping.
150 recommendations