Over the past two years, the IBM Center for The Business of Government has sponsored dozens of reports and engagement that focus on a research agenda based on input from a cross-section of government executives and stakeholders.
How does a new leader of an organization in crisis take on the task of restoring trust by citizens, stakeholders, and employees, while transforming the agency to meet the challenges of the next decade?
The federal government faces a critical juncture as Baby Boomers, who made government service a high calling for five decades, complete their professional journeys, with the last wave turning age 65 in 2029. This long-predicted retirement wave presents challenges, as well as opportunities.
Big data should not be defined as “big” based on the size of the data alone. As defined by an important Commission on Big Data, big data is “a phenomenon that is a result of the rapid acceleration and exponential growth in the expanding volume of high velocity, complex and diverse types of data.” Organizations that do not necessarily have a large volume of data can benefit from a better understanding of the art of the possible with the new generation of analytic tools designed for big data.
Harvard’s Bob Behn writes about the spread of “PerformanceStat” across the U.S over the past two decades. But the creation of “Delivery Units,” which is another name for Bob’s phenomena, has spread across the world – even Latin America!