Weekly Roundup January 23, 2015

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The IBM Center's Weekly Round Up highlights articles and insights that we found interesting for the week ending January 23.

On the Radio Hour

Seth Diamond
Commissioner
New York City Department of Homeless Services

In the magazine

Pursuing IT Standardization and Consolidation: Insights from Dave Bowen, Director of Health Information Technology and Chief Information Officer, Defense Health Agency, U.S. Department of Defense
The provision of health services is a critical and significant mission within each branch of the U.S. Military, as well as an integral part of the U.S....

On the blog

Weekly Roundup January 23, 2015
Friday, January 23, 2015 - 10:56
The IBM Center's Weekly Round Up highlights articles and insights that we found interesting for the week ending...
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Two decades ago, the words “customer service” were rarely applied to the operations of government.
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33 recommendations
Dan Chenok, John Kamensky, and I recently visited the GSA's renovated space on 1800 F Street.
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77 recommendations
What we seek to do is go beyond the buzz to introduce and connect our readers to actual public-sector executives who are leading agencies or initiatives that are focused on critical missions. The leaders profiled in this edition offer compelling insights, lessons learned, and, most of all, advice to others that is marked by clarity of mind and a sense of purpose. It is truly leadership in action...
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359 recommendations
Sometimes my summer reading list takes unanticipated paths. . . . Here are some highlights from an older report from the UK that feels like it could have been written today!
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691 recommendations
What is shared services and its benefits? How does HHS’s Program Support Center manage the business of government? How is PSC using technology to streamline operations, increase efficiencies, and reduce costs? Join host Michael Keegan and he explores these questions and so much more with Paul Bartley, Deputy Assistant Secretary for Program Support at U.S. Department of Health & Human Services, and director of its Program Support Center.
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472 recommendations
Imagine a government that can respond to its citizens and its workers in entirely different ways, reducing cycle time and cost and increasing efficiency and service quality.
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38 recommendations
OMB is leading efforts across agencies to develop a Management Agenda that follows direction from the President. Key themes from this agenda reinforce some existing management activities and introduce new ones, and tie to the use of evidence, data and research to make better management and budget decisions.
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195 recommendations
Non-profits, foundations, and universities are enthused by government’s growing interest in the use of evidence and evaluation. They are chiming in with either support for government initiatives or undertaking their own.
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142 recommendations
The federal government is not the sole player in the growing movement toward the use of evidence and evaluation in the policy decision-making process.
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204 recommendations
Agencies are currently in the midst of revising their strategic and annual performance plans, as required by the GPRA Modernization Act of 2010, to be presented to Congress in February 2014.
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151 recommendations
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