The Obama administration has challenged federal agencies to meaningfully engage the public
to provide ideas, insights, and comments on new policies and existing services to make them
The increasing chorus of calls for more accountability reaches beyond recent demands for firing officials at the IRS, VA, and GSA for various perceived misdeeds. Just what is accountability, and how can it be seen as a constructive, instead of a punitive, element of public management?
Most everyone agrees that economies and societies around the world are going through historic
structural changes, driven by a number of powerful forces including digital technologies
Through fast government, public-sector leaders make time a key performance metric in government efficiency
and effectiveness initiatives—time saved by streamlining operations, improving the quality of government services, and reducing barriers to citizen engagement.