Balancing Independence and Positive Engagement:  How Inspectors General Work with Agencies and Congress


The authors of this report undertook a series of confidential interviews with staff in three institutions to gather candid insights.

On the Radio Hour

Seth Diamond
New York City Department of Homeless Services

In the magazine

Pursuing IT Standardization and Consolidation: Insights from Dave Bowen, Director of Health Information Technology and Chief Information Officer, Defense Health Agency, U.S. Department of Defense
The provision of health services is a critical and significant mission within each branch of the U.S. Military, as well as an integral part of the U.S....

On the blog

Weekly Roundup: April 20 - 24, 2015
Friday, April 24, 2015 - 07:52
Articles from across the Web that we at the IBM Center for The Business of Government found interesting, April 20-24,...
View All content in Improving performance ( 121-130 of 1219)
Sort by:
What are the fiscal, management, and performance challenges facing government executives? What is the goal of GAO's High Risk List and what are some of the key “high risk” areas? How can audit agencies change the way they do business to properly respond to 21st century governance challenges? Join host Michael Keegan as he explores these questions and more with Chris Mihm, Managing Director, Strategic Issues, Government Accountability Office.
485 recommendations
What are the challenges to interagency coordination? How can federal agencies enhance interagency coordination? What lessons can be learned from interagency coordination in Afghanistan? Join host Michael Keegan as he explores these questions and more with Andrea Strimling Yodsampa, author of the IBM Center report, Coordinating for Results: Lessons from a Case Study of Interagency Coordination in Afghanistan.
82 recommendations
Set your New Year’s resolutions now! In early 2014, for the first time federal agencies will simultaneously submit refreshed strategic plans to Congress, covering the next four years. You should put them on your “must read” list for the new year.
308 recommendations
For the past two months, the Center for the Business of Government has each week written about trends in six different areas that are driving government to approach mission and business challenges differently. Today, we conclude the series with a look at newly funded studies from the Center, as well as some examples of agencies who are leading the way forward.
411 recommendations
Description: What is predictive policing? How does predictive policing complement traditional policing methods? What are the operational challenges of predictive policing? Join host Michael Keegan as he explores these questions with the Jen Bachner, author of Predictive Policing: Preventing Crime with Data and Analytics.
203 recommendations
Governments today face serious, seemingly intractable public management issues that go to the core of effective governance and leadership. Government leaders are presented with difficult choices, but also unprecedented opportunities. The right kind of leadership approach and style can drive change in government.
316 recommendations
Government agencies regularly report “incident” data, such as the number of burglaries, house fires, cases of food poisoning, bankruptcies, workplace injuries, and more. While these data can be used externally for accountability, they can also be used internally to predict and prevent these kinds of incidents.
598 recommendations
In this report, Dr. Mills offers a case study of the Federal Aviation Administration’s Air Traffic Organization (ATO) incident reporting systems that have evolved since the late 1990s.
550 recommendations
Can federal performance management schemes influence efforts at the local level? Typically, performance management works best in systems where agencies engage in direct service delivery, where leaders have more control over what is going on. But in complex intergovernmental programs, can effective performance management systems be developed and work?
454 recommendations
Research on decision-making has made advances in recent years, but the research has not been applied to the actual practice of decision-making, observes Swiss professor Phil Rosenzweig in a recent article in the November issue of Harvard Business Review.
389 recommendations