Five Actions to Improve Military Hospital Performance

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The rising costs of healthcare in DoD have placed a spotlight on the importance of sound management of DoD’s Military Treatment Facilities (MTFs) in recent years.

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Rodney Scott
University of New South Wales

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Transforming VA’s IT Organization to Better Serve Veterans: Insights from LaVerne Council, Assistant Secretary for Information Technology and Chief Information Officer, U.S. Department of Veterans Affairs
In his second inaugural address, President Abraham Lincoln spoke of the tragedies of the Civil War and society’s need to unify and “to care for him who...

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A New Research Agenda:  The Center Launches Our Third Decade of Bringing the Best Ideas to Government
Wednesday, August 9, 2017 - 13:18
The Center is releasing a refreshed set of priorities to inform future research that can drive public sector...
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Policymakers wanting to improve their government’s performance are often presented with a rich menu of choices by their advisers. They are told that they could choose from several options: Budgeting Reforms, Performance Budgeting, Outcome Budgeting, Performance Agreement, Project Management, Monitoring & Evaluation (M&E), ISO 9000, Lean Sigma and so on. Alas, as we shall see, this advice is misplaced.
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What challenges does the US Department of Defense’s direct care system face? How can these challenges be overcome? What are five actions to improve military hospital performance? Join host Michael Keegan next week on a Special Edition of The Business of Government Hour as he explores these questions and more with John Whitley, author of the IBM Center report, Five Actions to Improve Military Hospital Performance.
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How does the U.S. Department of Veterans Affairs take care of veterans? What has VA done to better serve veterans? What more needs to be done? Join host Michael Keegan as he explores these questions & more on a Special Edition of Leaders Speak on Serving US Veterans on the next The Business of Government Hour.
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As government moves forward into the 21st century, emerging cognitive technologies can spur better mission performance.
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We do not have to be a trained psychoanalyst to know this much — we humans are wired to seek pleasure and avoid pain. Referred to as the “pleasure principle” it was made famous by Sigmund Freud in German as “lustprinzip.”
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Applying enterprise approaches to achieve better outcomes, operational efficiency, and leaner government.
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Around the world, governments divide their operations into smaller administrative units (also known as agencies).
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In 2018, the IBM Center for The Business of Government will mark its twentieth year of turning research into action to help improve government.
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This year marks the tenth anniversary of the iPhone. Over the past decade, it has dramatically revolutionized how the world works by offering apps that ease interactions among individuals and businesses.
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