Important social challenges cross agency boundaries, and working effectively to solve these problems is not easy. Join us as we explore how New Zealand tackles these wicked challenges with Rodney Scott, co-author of the IBM Center report, Interagency Performance Targets: A Case Study of New Zealand’s Results Programme. How have Public Management Reforms evolved in New Zealand? What is the New Zealand Results Programme? What can other governments learn from the New Zealand experience?
You can’t solve “horizontal” problems with “vertical” solutions, warns University of Maryland professor Don Kettl. And the country of New Zealand – a forerunner of government reforms – learned that the hard way.
What are quadrennial planning reviews? How can these reviews inform the development of agency strategic plans? What lessons can be learned for all federal departments as they develop their strategic plans? Join host Michael Keegan as he explores these questions and more with Prof. Jordan Tama of American University and author of the IBM Center report Maximizing the Value of Quadrennial Strategic Planning.
This report continues our long interest in risk management with a specific focus on employing risk management strategies to reduce improper payments at the U.S. Department of Labor’s (DOL) Unemployment Insurance (UI) program.