This article is adapted from Russell W. Mills, “The Promise
of Collaborative Voluntary Partnerships: Lessons from the
Federal Aviation Administration“ (Washington, DC: IBM
Center for The Business of Government, 2010).
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The Obama Administration is committed to using technology to better engage citizens in their government. Ironically, legislation crafted in the 1950s to open citizen access to government documents may be a barrier to today’s Open Government initiatives.
Why don’t airlines give out peanuts anymore? A federal rule to protect people with food allergies. Is this too Big Brother and you want your peanuts back? You’ll have to participate in a rule-making process.
As federal agencies become more involved in the Web 2.0 world, they are creating “hubs” for their social media connections. Some provide access to specific media links, such as agency bloggers, others provide links to policy and training.
Does crowdsourcing government reform innovations work? Obama tried it in his first year on office with mixed results. The new Coalition Government in Britain launched a pair of crowdsourcing sites. Are they doing any better?