The Fall 2015 The Business of Government magazine delves into a diverse set of topics and public management issues facing us today. With each edition, I present the leadership stories of a select group of public servants and complement their front-line experience with practical insights from thought leaders—merging real-world experience with practical scholarship.
"Using technology [in an innovative manner], I think we have the best of both worlds. We serve the clients better. They’re happy with us. We save them time and money, and as they interact with us [more effectively] we save [the City] time and money.”
This report focuses on the intersection of child support
with child welfare and the TANF (Temporary Assistance to Needy
Families) Programs. It examines the many ways in which cases come
to be served by child support and child welfare
and/or child support...
"Presidential Executive Order 13450, Improving Government Program Performance is basically codifying the importance of performance, evaluating performance, demonstrating performance, and using it as part of your planning process."