How do outreach organizations assist government agencies in delivery services? What dynamics lead to effective collaboration between these outreach organizations and government programs? Join host Michael Keegan as he explores Collaboration between Government and Outreach Organizations: A Case Study of the Department of Veterans Affairs with Professors Lael Keiser and Susan Miller on A Special Editor of The Business of Government Hour -- A Conversation with Authors.
"Many other major departments have challenges in their mission—but a basically stable mission. Our
major foe is small terrorist groups who have a very nimble and quick adaptation to us securing any
kind of threat. So the minute we have something in place to deal with one threat, they’re on to the
next threat much more quickly than some of our traditional defense enemies.”
"In New York City, we have some of the best nonprofit
providers in the country, which makes our job much
easier—when you can reach out and contract with a
provider [who] you know is going to get the job done."
"... when you get the call in the middle of the night and everything is going the wrong way, it
[blogging] could in fact inform decision makers in real time with real information to make decisions
much quicker than a phone conference.”
The O'Leary and Bingham report expands on previous Center reports
by adding an important practical tool for managers in networks:
how to manage and negotiate the conflicts that may occur among a
network's members. The approach they describe-interest-based