The corporate world is all abuzz with “design thinking” – where services are organized around a customer’s needs. In the federal government, US Digital Services teams are fanning out across the government to promote the concept as well.
Anne Rung joined me on The Business of Government Hour to discuss federal acquisition: why it is so complex, category management and its promise, driving innovation in acquisition, and efforts to strengthen government-industry relationships
Citizen Engagement – start with the Citizen’s “hills,” explore and validate, and only then focus on moving forward with capabilities and solutions in combination with superior user experience and measureable business value.
NASA wants to concentrate its limited resources on deep-space exploration and cede lower-Earth orbit to a burgeoning commercial space sector. Achieving these two goals requires transformational change. The shuttle successor partnership with the private sector can initiate such change. This is indeed a case about transformative change—a radically new way of performing an existing government task.
With the release this week of the 2016 Federal Invest in What Works Index, I had the opportunity to talk with John Bridgeland and Bruce Reed, Senior Fellows at Results for America on The Business of Government Hour. Here are some of their key insights on the 2016 index and the impetus in transforming Washington D.C., from an evidence free zone to one that takes evidence seriously!