COVID-19 and its Impact: Seven Essays on Reframing Government Management and Operations

In re-framing government management and operations, this compendium of seven essays highlights several key themes:

Sherri R. Greenberg, MSc

Sherri R. Greenberg, MSc is a Clinical Professor in Public Policy Practice and Fellow of the Max Sherman Chair in State and Local Government at the Lyndon B. Johnson School of Public Affairs at the University of Texas at Austin. Her current teaching and research interests include: government technology and innovation, transparency and civic engagement, public finance, campaigns and elections, urban and state affairs, and community and regional planning.

Using Innovation and Technology to Improve City Services

In this report, Professor Greenberg examines a dozen cities across the United States that have award-winning reputations for using innovation and technology to improve the services they provide to their residents. She explores a variety of success factors associated with effective service delivery at the local level, including:

Clinical Professor in Public Policy Practice, Lyndon B. Johnson School of Public Affairs
The University of Texas at Austin
(512) 656-6592

Sherri R. Greenberg, MSc is a Clinical Professor in Public Policy Practice and Fellow of the Max Sherman Chair in State and Local Government at the Lyndon B. Johnson School of Public Affairs at the University of Texas at Austin. Her current teaching and research interests include: government technology and innovation, transparency and civic engagement, public finance, campaigns and elections, urban and state affairs, and community and regional planning. Her recent publications are: Congressional Committees and Social Media, Congress + Social Media, Transparency Issues in E-Governance & Civic Engagement, Beyond Raw Data, Texas Financial Transparency: Open and Online, Federal Lines of Business E-Government Initiatives: Progress and Effects, and State E-Government Strategies: Identifying Best Practices and Applications. Professor Greenberg received an MSc in Public Administration and Public Policy from the London School of Economics and a BA in Government from The University of Texas at Austin.

Greenberg served for 10 years as a member of the Texas House of Representatives, completing her final term in January 2001. In 1999, the Speaker of the House appointed her to chair the House Pensions and Investments Committee and to chair the Select Committee on Teacher Health Insurance. She served two terms on the House Appropriations Committee, and served on the Appropriations Committee’s Education, and Major Information Systems Subcommittees. Previously, Greenberg was the City of Austin Capital Finance Manager, and she was a Public Finance Officer at Standard & Poor’s Corporation in New York. She is a member of the City of Austin General Obligation Housing Bond Review Committee, and she is a member of the State of Texas website, Texas.gov, Executive Steering Committee. In February 2015, the Travis County Commissioners Court appointed Greenberg to the Board of Managers of Central Health.