Harvard

Steven Kelman is the Albert J. Weatherhead II and Richard W. Weatherhead Professor of Public Management at Harvard University’s John F. Kennedy School of Government. He is the author of many books and articles on the policy-making process and on improving the management of government organizations. His latest book, Unleashing Change: A Study of Organizational Change in Government, was published in June 2005 by the Brookings Institution Press.

Leadership in Action - The Business of Government Magazine Spring 2014

In meeting varied missions, government executives confront significant challenges. Responding properly to them must be guided and informed by the harsh fiscal and budgetary realities of the day. It can no longer be simply a wishful platitude that government do more with less. Leaders need to change the way government does business to make smarter use of increasingly limited resources—leveraging technology and innovation to be more efficient, effective, anticipatory, adaptive, and evidence-based in delivering missions and securing the public trust.