Middle Managers in a Web 2.0 World

Eliminating middle managers was the vogue in 1990s-style reforms. Flatten the organization! After all, it was the middle managers who “sucked the life out of an organization” by filtering information, gatekeeping decisions, and smothering innovation.

But today, we’re beginning to hear praise for middle managers as being the connecting glue and the nodes of cross-organizational networks.

What’s going on here??

The Persistence of Innovation in Government: A Guide for Innovative Public Servants

With this report, Professor Borins continues two decades of research analyzing winners of and applicants to the Harvard University Kennedy School’s Innovations in American Government Awards. This report presents a comparison of the applications received by the program in the 1990s (1990 to 1994) with those received in 2010.

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