Designing and Managing Cross-Sector Collaboration: A Case Study in Reducing Traffic Congestion

In August 2007, five urban regions were selected by the USDOTSDOT to participate in a path-breaking federal transportation initiative. Known as the Urban Partnership program, the initiative funded a total of $1.1 billion in grants for integrated transit, highway pricing, technology, and telecommuting strategies aimed at reducing traffic congestion in major urban areas. The Minneapolis - St. Paul region was selected to receive one of the five grants.

Governance Challenges and the Financial Crisis: Seven Key Questions

Under the leadership of National Academy Fellow Don Kettl and National Academy President Jennifer Dorn, the National Academy of Public Administration convened a roundtable of government leaders, business leaders, researchers and other experts to discuss governance issues related to the government's response to the financial crisis. Seven strategic questions related to governance emerged from the discussion held earlier this year, which was moderated by Don Kettl.

US and UK Routes to Employment: Strategies to Improve Integrated Service Delivery to People with Disabilities

In this report, the authors examine the experience of the United States and United Kingdom in developing effective strategies for providing integrated service delivery. The report examines what works and what doesn't work, and provides a roadmap to improving services for individuals with disabilities. While more research is needed, the report identifies 12 strategies to strengthen integrated service delivery systems, and to assist individuals with disabilities in gaining and maintaining productive employment.

From Forest Fires to Hurricane Katrina: Case Studies of Incident Command Systems

The success of the Incident Command System (ICS) as a hierarchical-network organizational model in emergencies such as forest fires led to its being designated by the federal government as the preferred approach for responding to emergencies. However, it seemingly failed in the response to Hurricane Katrina. Professor Moynihan examines the Katrina case, as well as others, and identifies the conditions under which the ICS approach can be successful.

Moving Toward Outcome-Oriented Performance Measurement Systems

Public managers in communities across the country are under increasing pressure by the public to report on the outcomes and results of their programs. With both internal and external demands for information, public managers not only need to provide an accounting of resources expended and services provided, but also report on performance and outcomes.

Inter-Agency Collaboration Among Social Services Agencies in Los Angeles County

This report focuses on the intersection of child support with child welfare and the TANF (Temporary Assistance to Needy Families) Programs.

Preparing for Disasters

This report includes two essays reflecting different perspectives on preparing for and working in large-scale emergencies.

Five Actions to Enhance State Legislative Use of Performance Information

Based on her observations of best practices in various states, Judy Zelio identifies five specific actions that state agencies can take to provide performance information that legislators will see as useful, such as ensuring that executive branch budget staff provides performance information for legislative use that "emphasizes policy results rather than administrative measures."

Four Strategies to Transform State Governance

Historically, transforming state government meant restructuring or reorganizing the executive branch or a single agency. However, these approaches are no longer seen as effective. State government must become more flexible and responsive to the rapidly changing environment in which they operate. The four transformation strategies recommended in this report can be acted upon in a relatively short period of time without investing a great deal of additional resources and without partisan debates.

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