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Featured
Through fast government, public-sector leaders make time a key performance metric in government efficiency
and effectiveness initiatives—time saved by streamlining operations, improving the quality of government services, and reducing barriers to citizen engagement.
Featured Reports
Professor Moynihan describes the evolution of the federal performance management system over the past 20 years since the passage of the Government Performance...
Federal agencies and academics have long discussed the importance
of cross-agency collaboration. But recent changes in law and advances in technology have led...
Zeemering and Delabbio present a discussion of the three preconditions
for successful shared service implementations.
Governments use analytics (often described as "business intelligence") to
enable and drive their strategies and performance in an ever more volatile and
turbulent environment. Analytics and fact-based decision making can make a
powerful contribution to...
714 recommendations
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The IBM Center is looked to as a
source for starting dialogues on a broad range of public management topics.
For the past ten years, we have studied the critical changes
that are underway at all levels of government in the United States and around the...
902 recommendations
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This insight brief provides the necessary steps agency management must take to recognize the critical role that contract management plays in accomplishing agency missions.Contracting...
550 recommendations
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Learn how agencies can put in place or enhance core processes to make the acquistion functions operate as effectively as possible.
COMMENTS
At over $400 billion annually for contracts, even minor inefficiencies and gaps in effectiveness can result in...
852 recommendations
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This paper outlines the challenges facing the U.S. health care system, how prevention
can help address these challenges, examples of wellness and prevention programs,
suggestions for program components and design, and proposed standards for the federal
government...
526 recommendations
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This report presents findings about the organizational structure,
processes, and tools that surround planning and resource allocation
for homeland security in the executive branch and Congress. The author explores problems with today's arrangements and...
611 recommendations
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The O'Leary and Bingham report expands on previous Center reports
by adding an important practical tool for managers in networks:
how to manage and negotiate the conflicts that may occur among a
network's members. The approach they describe-interest-based
negotiation-has...
788 recommendations
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Dr. Ho presents two case studies - one from Des Moines, Iowa; the other
from Boston, Massachusetts - where government agencies and citizen groups reported their own or their government's performance, respectively. While
each of these cases reflects different...
508 recommendations
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This report introduces the Seven-Step Workforce Planning model,
which provides a sound framework for understanding the basic
elements of workforce planning. The model incorporates workforce
planning concepts from two organizations: the International Public
Management...
754 recommendations
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Dr. Behn prepared this report to summarize and present the questions most frequently posed to citiStat staff and to Mayor Martin O'Malley. The report explains how CitiStat should be viewed as a management strategy rather than a management system. When...
736 recommendations
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